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Electric Bikes and Scooters Requirements

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US Academy / Policy Center / Seller / Sell by Category

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Before

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Key Points:
  • To sell Electric Bikes and Scooters, you may need to submit documentation through the Qualification Center. Requirements vary depending on your role as a seller.
  • To start your application, go to: Sports and Outdoor > Leisure & Outdoor Recreation Equipment. Select the appropriate electric bike or scooter product you wish to list.
  • For help with the review process and rejection handling, see Your Guide to Category Qualification.
This document outlines the requirements for selling Electric Bikes and Scooters on TikTok Shop. These requirements are in place to ensure product safety for our customers and to help sellers comply with applicable laws and regulations. Electric Bikes and Scooters are also subject to our TikTok Shop Restricted Products Guidelines. Sellers must comply with both this document and the TikTok Shop Restricted Products Guidelines when listing electric bikes and scooters.

Electric Bikes and Scooters

The following Electric Bikes and Scooters are allowed to be sold on our platform.
  • Electric Bikes
  • Electric Scooters, Electric Unicycles, and Electric Skateboards
In order to sell these, you must submit product-specific documentation.

Requirements To Sell Electric Bikes and Scooters

You are required to submit product-specific documentation in order to sell Electric Bikes and Scooters.
Detailed requirements are outlined in collapsible sections below. Please expand each section to view the necessary information.

Electric Bikes

Only lithium-ion cell batteries are allowed for electric bikes sold on TikTok Shop.
To list electric bikes, you must submit the following documentation:

Certification of Compliance or Conformity (COC)

Sellers must provide a valid COC compliant with ANSI/CAN/UL 2849. It must be issued by an ISO-17025 accredited laboratory. The certificate must:
  • Include the product name and issue date
  • Match the manufacturer's name
  • Match the model number to the product
  • Be signed
  • Clearly identify the certification body
If submitting a General Certificate of Conformity that is issued by the manufacturer or importer, ensure it demonstrates compliance with 16 CFR Part 1512.

Product Images

Sellers must submit clear images confirming the product matches the tested model and meets e-mobility labeling requirements, including:
  • Holographic ANSI/CAN/UL 2849 compliance mark
  • Model/part/item number
  • Manufacturer/brand name
  • Hazard warnings
  • English instructions/manuals

Electric Scooters, Skateboards, Unicycles, and Hoverboards

Only lithium-ion cell batteries are allowed for these products.
To list, you must submit the following documentation:

Certification of Compliance or Conformity (COC)

Sellers must provide a valid COC compliant with ANSI/CAN/UL 2272. It must be issued by an ISO-17025 accredited laboratory. The certificate must:
  • Include the product name and issue date
  • Match the manufacturer's name
  • Match the model number to the product
  • Be signed
  • Clearly identify the certification body

Product Images

Sellers must submit clear images confirming the product matches the tested model and meets e-mobility labeling requirements, including:
  • Holographic ANSI/CAN/UL 2272 compliance mark
  • Model/part/item number
  • Manufacturer/brand name
  • Hazard warnings
  • English instructions/manuals

Enforcement Actions and Appeals

Claiming electrical safety without approved testing or certification violates these requirements. Tests and certifications must come from recognized electrical safety or Federal Communications Commission (FCC) laboratories. Products are also in violation if they have inaccurate or fraudulent labeling.
We regularly review your shop’s compliance with this document and our TikTok Shop Restricted Products Guidelines. If any violations are identified, TikTok Shop may take enforcement action at our sole discretion. This may include, but is not limited to:
  • Rejecting your application (e.g., if required certifications are missing or invalid)
  • Deducting points from your account health
  • Removing product listings (e.g., if a product is found to have fraudulent safety labels)
For more information on enforcement actions, see our Seller Enforcement Policy. If you would like to appeal an enforcement action, visit the Appeals section.

Frequently Asked Questions (FAQ)

How do I submit my documents?
  1. Log into Seller Center.
  2. Select Products > Add Products.
  3. Select Add product. Begin entering your product information, category, images, description, details, and other details.
  4. Fill out the Product Compliance section and submit your documents.
  5. Once all information has been added (including shipping information), select Submit for review.
What kind of batteries can be sold with Electric Bikes and Scooters?
  • Only lithium-ion cell batteries are allowed.
  • Lead-acid batteries are prohibited.
  • Lithium-ion batteries packed separately must not exceed 30 kg (66 lbs).
Are there shipping requirements for these batteries?
  • Ground shipments:
    • Max lithium-ion cell: 60 Wh
    • Max lithium-ion battery: 300 Wh
    • Max lithium metal cell: 5 g
    • Max lithium metal battery: 25 g
  • Air shipments:
    • Max lithium-ion cell: 20 Wh
    • Max lithium-ion battery: 100 Wh
    • Max lithium metal cell: 1 g
    • Max lithium metal battery: 2 g
Sellers must comply with these limits when shipping to customers.

After

Captured . Source: article-html.

Key Points:
  • To sell Electric Bikes and Scooters, you must submit product-specific documentation for each product sold on TikTok Shop.
  • Only lithium-ion cell batteries are allowed for electric bikes and scooters sold on TikTok Shop.
  • For help with Dangerous Goods, see Dangerous Goods Requirements.
This document outlines the requirements for selling Electric Bikes and Scooters on TikTok Shop. These requirements are in place to ensure product safety for our customers and to help sellers comply with applicable laws and regulations. Electric Bikes and Scooters are also subject to our Restricted Products Policy. Sellers must comply with both this document and the Restricted Products Policy when listing electric bikes and scooters.

Electric Bikes and Scooters

The following Electric Bikes and Scooters are allowed to be sold on our platform.
  • Electric Bikes
  • Electric Scooters, Electric Unicycles, and Electric Skateboards
Only lithium-ion cell batteries are allowed for electric bikes and scooters sold on TikTok Shop. In order to sell these, you must submit product-specific documentation.

Electric Bike Classification

Electric bikes must be accurately identified as one of the following classes, where applicable:
  • Class 1: Pedal-assisted electric bikes where motor assistance stops at 20 mph
  • Class 2: Electric bikes that may use the motor to propel the bike without pedaling, where motor assistance stops at 20 mph
  • Class 3: Pedal-assisted electric bikes where motor assistance stops at 28 mph
Listings must accurately disclose the applicable e-bike class, motor wattage, and maximum assisted speed.
Sellers are responsible for complying with all applicable state and local laws governing the sale, labeling, and operation of e-bikes and e-scooters, including but not limited to California's three-class labeling requirements and New York City's battery safety certification mandate. TikTok Shop's requirements represent a federal baseline and do not replace state or local obligations.

Prohibited Electric Bikes and Scooters

Per the Prohibited Products Policy, the following electric bike and scooter products are prohibited for sale on TikTok Shop. Listing these items will result in enforcement actions.
  • Electric motorbikes, e-mopeds, or e-motorcycles exceeding Class 3 limits (>28 mph or >750W)
  • Gas-powered or hybrid two-wheelers
  • E-bikes or e-scooters with lead-acid batteries
  • E-bike conversion kits or aftermarket motor/battery upgrades sold as complete e-bikes
  • Recalled e-bikes, e-scooters, or battery packs
  • Devices without functional pedals listed as "electric bikes"
  • Standalone or replacement lithium-ion battery packs not certified to UL 2271
  • Lithium-battery products over 300 watt-hours

Requirements To Sell Electric Bikes

Sellers are required to submit product-specific documentation in order to sell Electric Bikes and Scooters.
To list electric bikes, you must submit the following documentation:

Electrical Safety Certificate (UL 2849)

A Certificate of Compliance or Conformity showing the bike's electrical system (battery, motor, charger, wiring) was tested and passed ANSI/CAN/UL 2849. This proves the bike is protected against fire and electrical shock hazards.

Certification of Compliance or Conformity (COC)

A certificate from the manufacturer or importer showing the bike meets federal mechanical safety standards for bicycles (brakes, steering, reflectors, frame strength, etc.). This is required by the US Consumer Product Safety Commission for every bicycle sold in the United States.
Sellers must provide a valid COC compliant with ANSI/CAN/UL 2849. It must be issued by an OSHA-recognized NRTL (or a certification body accredited to issue the UL mark), and that the underlying testing may be performed at an ISO/IEC 17025-accredited laboratory under the NRTL's oversight. The certificate must:
  • Include the product name and issue date
  • Match the manufacturer's name
  • Match the model number to the product
  • Be signed
  • Clearly identify the certification body

UN 38.3 Lithium Battery Test Summary

If the battery is lithium, TikTok Shop requires a UN 38.3 lithium battery test summary. This is a US Department of Transportation (DOT) requirement. You can find the UN 38.3 in the manufacturer’s documentation or on their website.
NOTE: UN 38.3 addresses transport safety. It does not replace UL 2849 or UL 2272 product-safety certification.
For more information, see DOT's Lithium Battery Test Summaries article.

Product Images

Sellers must submit clear images confirming the product matches the tested model and meets e-mobility labeling requirements, including:
  • Holographic ANSI/CAN/UL 2849 compliance mark
  • Label showing the e-bike class designation (Class 1, 2, or 3), rated motor wattage, and top assisted speed, as required by applicable state law
  • Model/part/item number
  • Manufacturer/brand name
  • Hazard warnings
  • English instructions/manuals

Requirements To Sell Electric Scooters, Skateboards, Unicycles, and Hoverboards

Sellers are required to submit product-specific documentation in order to sell Electric Scooters, Skateboards, Unicycles, and Hoverboards.

Certification of Compliance or Conformity (COC)

Sellers must provide a valid COC compliant with ANSI/CAN/UL 2272. OSHA-recognized NRTL (or a certification body accredited to issue the UL mark), and that the underlying testing may be performed at an ISO/IEC 17025-accredited laboratory under the NRTL's oversight. The certificate must:
  • Include the product name and issue date
  • Match the manufacturer's name
  • Match the model number to the product
  • Be signed
  • Clearly identify the certification body

UN 38.3

Lithium Battery Test Summary
If the battery is lithium, TikTok Shop requires a UN 38.3 lithium battery test summary. This is a US Department of Transportation (DOT) requirement. It can be found in the manufacturer's documentation or on their website.
NOTE: UN 38.3 addresses transport safety. It does not replace ANSI/CAN/UL 2272 product-safety certification.
For more information, see DOT's Lithium Battery Test Summaries article.

Product Images

Sellers must submit clear images confirming the product matches the tested model and meets e-mobility labeling requirements, including:
  • Holographic ANSI/CAN/UL 2272 compliance mark
  • Model/part/item number
  • Manufacturer/brand name
  • Hazard warnings
  • English instructions/manuals

Electrical Safety Claims

Claiming electrical safety without approved testing or certification violates these requirements. Tests and certifications must come from recognized electrical safety or Federal Communications Commission (FCC) laboratories. Products are also in violation if they have inaccurate or fraudulent labeling.

Enforcement Actions and Appeals

TikTok Shop regularly reviews sellers' shops for compliance with platform policies. If any violations are identified, TikTok Shop may take enforcement action at its sole discretion. The final decision is at the platform's discretion, and actions may include, but are not limited to:
  • Deducting points from the seller’s Account Health Rating (a performance metric on Seller Center)
  • Removing product listings
  • Revoking access to offer products for sale
  • Issuing refunds to customers
TikTok Shop reserves the right to report sellers who violate applicable laws or regulations to the appropriate legal authorities where appropriate.
Sellers should note that some products that are legally sold in their local area, state, or country may still be prohibited under TikTok Shop policies.
For more information on enforcement actions, see Seller Enforcement Policy. For appeals, see Appeals section.
This document is provided for informational purposes to help sellers understand TikTok Shop's requirements. It is not legal advice and does not create any additional legal obligation beyond applicable law. Sellers are solely responsible for complying with all applicable federal, state, and local laws and regulations, including any changes to those laws or regulations after publication of this policy, and should consult their own legal counsel with questions about their specific obligations.

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This is the complete line-level change set recomputed from the linked snapshots. It is not the shortened Discord alert excerpt.

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  1. To sell Electric Bikes and Scooters, you may need to submit documentation through the Qualification Center.Requirements vary depending on your role as a seller.
  2. To start your application, go to: Sports and Outdoor > Leisure & Outdoor Recreation Equipment. Select the appropriate electric bike or scooter product you wish to list.
  3. For help with the review process and rejection handling, see Your Guide to Category Qualification.
  4. This document outlines the requirements for selling Electric Bikes and Scooters on TikTok Shop. These requirements are in place to ensure product safety for our customers and to help sellers comply with applicable laws and regulations. Electric Bikes and Scooters are also subject to our TikTok Shop Restricted Products Guidelines. Sellers must comply with both this document and the TikTok Shop Restricted Products Guidelines when listing electric bikes and scooters.
  5. Electric Bikes
  6. Requirements To Sell Electric Bikes and Scooters
  7. You are required to submit product-specific documentation in order to sell Electric Bikes and Scooters.
  8. Detailed requirements are outlined in collapsible sections below. Please expand each section to view the necessary information.
  9. Only lithium-ion cell batteries are allowed for electric bikes sold on TikTok Shop.
  10. Certification of Compliance or Conformity (COC)
  11. Certification of Compliance or Conformity (COC)
  12. Sellers must provide a valid COC compliant with ANSI/CAN/UL 2849. It must be issued by an ISO-17025 accredited laboratory. The certificate must:
  13. Include the product name and issue date
  14. Include the product name and issue date
  15. Match the manufacturer's name
  16. Match the manufacturer's name
  17. Match the model number to the product
  18. Match the model number to the product
  19. Be signed
  20. Be signed
  21. Clearly identify the certification body
  22. Clearly identify the certification body
  23. If submitting a General Certificate of Conformity that is issued by the manufacturer or importer, ensure it demonstrates compliance with 16 CFR Part 1512.
  24. Product Images
  25. Product Images
  26. Sellers must submit clear images confirming the product matches the tested model and meets e-mobility labeling requirements, including:
  27. Sellers must submit clear images confirming the product matches the tested model and meets e-mobility labeling requirements, including:
  28. Holographic ANSI/CAN/UL 2849 compliance mark
  29. Model/part/item number
  30. Model/part/item number
  31. Manufacturer/brand name
  32. Manufacturer/brand name
  33. Hazard warnings
  34. Hazard warnings
  35. English instructions/manuals
  36. English instructions/manuals
  37. Electric Scooters, Skateboards, Unicycles, and Hoverboards
  38. Only lithium-ion cell batteries are allowed for these products.
  39. To list, you must submit the following documentation:
  40. Sellers must provide a valid COC compliant with ANSI/CAN/UL 2272. It must be issued by an ISO-17025 accredited laboratory. The certificate must:
  41. Holographic ANSI/CAN/UL 2272 compliance mark
  42. We regularly review your shop’s compliance with this document and our TikTok Shop Restricted Products Guidelines. If any violations are identified, TikTok Shop may take enforcement action at our sole discretion. This may include, but is not limited to:
  43. Rejecting your application (e.g., if required certifications are missing or invalid)
  44. Deducting points from your account health
  45. Removing product listings (e.g., if a product is found to have fraudulent safety labels)
  46. For more information on enforcement actions, see our Seller Enforcement Policy. If you would like to appeal an enforcement action, visit the Appeals section.
  47. Frequently Asked Questions (FAQ)
  48. How do I submit my documents?
  49. Log into Seller Center.
  50. Select Products > Add Products.
  51. Select Add product. Begin entering your product information, category, images, description, details, and other details.
  52. Fill out the Product Compliance section and submit your documents.
  53. Once all information has been added (including shipping information), select Submit for review.
  54. What kind of batteries can be sold with Electric Bikes and Scooters?
  55. Only lithium-ion cell batteries are allowed.
  56. Lead-acid batteries are prohibited.
  57. Lithium-ion batteries packed separately must not exceed 30 kg (66 lbs).
  58. Are there shipping requirements for these batteries?
  59. Ground shipments:
  60. Max lithium-ion cell: 60 Wh
  61. Max lithium-ion battery: 300 Wh
  62. Max lithium metal cell: 5 g
  63. Max lithium metal battery: 25 g
  64. Air shipments:
  65. Max lithium-ion cell: 20 Wh
  66. Max lithium-ion battery: 100 Wh
  67. Max lithium metal cell: 1 g
  68. Max lithium metal battery: 2 g
  69. Sellers must comply with these limits when shipping to customers.

Added

  1. To sell Electric Bikes and Scooters, you must submit product-specific documentation for each product sold on TikTok Shop.
  2. Only lithium-ion cell batteries are allowed for electric bikes and scooters sold on TikTok Shop.
  3. Only lithium-ion cell batteries are allowed for electric bikes and scooters sold on TikTok Shop.
  4. For help with Dangerous Goods, see Dangerous Goods Requirements.
  5. This document outlines the requirements for selling Electric Bikes and Scooters on TikTok Shop. These requirements are in place to ensure product safety for our customers and to help sellers comply with applicable laws and regulations. Electric Bikes and Scooters are also subject to our Restricted Products Policy. Sellers must comply with both this document and the Restricted Products Policywhen listing electric bikes and scooters.
  6. Electric Bike Classification
  7. Electric bikes must be accurately identified as one of the following classes, where applicable:
  8. Class 1: Pedal-assisted electric bikes where motor assistance stops at 20 mph
  9. Class 2: Electric bikes that may use the motor to propel the bike without pedaling, where motor assistance stops at 20 mph
  10. Class 3: Pedal-assisted electric bikes where motor assistance stops at 28 mph
  11. Listings must accurately disclose the applicable e-bike class, motor wattage, and maximum assisted speed.
  12. Sellers are responsible for complying with all applicable state and local laws governing the sale, labeling, and operation of e-bikes and e-scooters, including but not limited to California's three-class labeling requirements and New York City's battery safety certification mandate. TikTok Shop's requirements represent a federal baseline and do not replace state or local obligations.
  13. Prohibited Electric Bikes and Scooters
  14. Per the Prohibited Products Policy, the following electric bike and scooter products are prohibited for sale on TikTok Shop. Listing these items will result in enforcement actions.
  15. Electric motorbikes, e-mopeds, or e-motorcycles exceeding Class 3 limits (>28 mph or >750W)
  16. Gas-powered or hybrid two-wheelers
  17. E-bikes or e-scooters with lead-acid batteries
  18. E-bike conversion kits or aftermarket motor/battery upgrades sold as complete e-bikes
  19. Recalled e-bikes, e-scooters, or battery packs
  20. Devices without functional pedals listed as "electric bikes"
  21. Standalone or replacement lithium-ion battery packs not certified to UL 2271
  22. Lithium-battery products over 300 watt-hours
  23. Requirements To Sell Electric Bikes
  24. Sellers are required to submit product-specific documentation in order to sell Electric Bikes and Scooters.
  25. Requirements To Sell Electric Scooters, Skateboards, Unicycles, and Hoverboards
  26. Sellers are required to submit product-specific documentation in order to sell Electric Scooters, Skateboards, Unicycles, and Hoverboards.
  27. Electrical Safety Claims
  28. TikTok Shop regularly reviews sellers' shops for compliance with platform policies. If any violations are identified, TikTok Shop may take enforcement action at its sole discretion. The final decision is at the platform's discretion, and actions may include, but are not limited to:
  29. Deducting points from the seller’s Account Health Rating (a performance metric on Seller Center)
  30. Removing product listings
  31. Revoking access to offer products for sale
  32. Issuing refunds to customers
  33. TikTok Shop reserves the right to report sellers who violate applicable laws or regulations to the appropriate legal authorities where appropriate.
  34. Sellers should note that some products that are legally sold in their local area, state, or country may still be prohibited under TikTok Shop policies.
  35. For more information on enforcement actions, see Seller Enforcement Policy. For appeals, see Appeals section.
  36. This document is provided for informational purposes to help sellers understand TikTok Shop's requirements. It is not legal advice and does not create any additional legal obligation beyond applicable law. Sellers are solely responsible for complying with all applicable federal, state, and local laws and regulations, including any changes to those laws or regulations after publication of this policy, and should consult their own legal counsel with questions about their specific obligations.

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