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Key Points:This document outlines the requirements for selling Electric Bikes and Scooters on TikTok Shop. These requirements are in place to ensure product safety for our customers and to help sellers comply with applicable laws and regulations. Electric Bikes and Scooters are also subject to our Restricted Products Policy. Sellers must comply with both this document and the Restricted Products Policy when listing electric bikes and scooters.
- To sell Electric Bikes and Scooters, you must submit product-specific documentation for each product sold on TikTok Shop.
- Only lithium-ion cell batteries are allowed for electric bikes and scooters sold on TikTok Shop.
- For help with Dangerous Goods, see Dangerous Goods Requirements.
Electric Bikes and Scooters
The following Electric Bikes and Scooters are allowed to be sold on our platform.- Electric Bikes
- Electric Scooters, Electric Unicycles, and Electric Skateboards
Electric Bike Classification
Electric bikes must be accurately identified as one of the following classes, where applicable:- Class 1: Pedal-assisted electric bikes where motor assistance stops at 20 mph
- Class 2: Electric bikes that may use the motor to propel the bike without pedaling, where motor assistance stops at 20 mph
- Class 3: Pedal-assisted electric bikes where motor assistance stops at 28 mph
Sellers are responsible for complying with all applicable state and local laws governing the sale, labeling, and operation of e-bikes and e-scooters, including but not limited to California's three-class labeling requirements and New York City's battery safety certification mandate. TikTok Shop's requirements represent a federal baseline and do not replace state or local obligations.
Prohibited Electric Bikes and Scooters
Per the Prohibited Products Policy, the following electric bike and scooter products are prohibited for sale on TikTok Shop. Listing these items will result in enforcement actions.- Electric motorbikes, e-mopeds, or e-motorcycles exceeding Class 3 limits (>28 mph or >750W)
- Gas-powered or hybrid two-wheelers
- E-bikes or e-scooters with lead-acid batteries
- E-bike conversion kits or aftermarket motor/battery upgrades sold as complete e-bikes
- Recalled e-bikes, e-scooters, or battery packs
- Devices without functional pedals listed as "electric bikes"
- Standalone or replacement lithium-ion battery packs not certified to UL 2271
- Lithium-battery products over 300 watt-hours
Requirements To Sell Electric Bikes
Sellers are required to submit product-specific documentation in order to sell Electric Bikes and Scooters.To list electric bikes, you must submit the following documentation:
Electrical Safety Certificate (UL 2849)
A Certificate of Compliance or Conformity showing the bike's electrical system (battery, motor, charger, wiring) was tested and passed ANSI/CAN/UL 2849. This proves the bike is protected against fire and electrical shock hazards.Certification of Compliance or Conformity (COC)
A certificate from the manufacturer or importer showing the bike meets federal mechanical safety standards for bicycles (brakes, steering, reflectors, frame strength, etc.). This is required by the US Consumer Product Safety Commission for every bicycle sold in the United States.Sellers must provide a valid COC compliant with ANSI/CAN/UL 2849. It must be issued by an OSHA-recognized NRTL (or a certification body accredited to issue the UL mark), and that the underlying testing may be performed at an ISO/IEC 17025-accredited laboratory under the NRTL's oversight. The certificate must:
- Include the product name and issue date
- Match the manufacturer's name
- Match the model number to the product
- Be signed
- Clearly identify the certification body
UN 38.3 Lithium Battery Test Summary
If the battery is lithium, TikTok Shop requires a UN 38.3 lithium battery test summary. This is a US Department of Transportation (DOT) requirement. You can find the UN 38.3 in the manufacturer’s documentation or on their website.NOTE: UN 38.3 addresses transport safety. It does not replace UL 2849 or UL 2272 product-safety certification.
For more information, see DOT's Lithium Battery Test Summaries article.
Product Images
Sellers must submit clear images confirming the product matches the tested model and meets e-mobility labeling requirements, including:- Holographic ANSI/CAN/UL 2849 compliance mark
- Label showing the e-bike class designation (Class 1, 2, or 3), rated motor wattage, and top assisted speed, as required by applicable state law
- Model/part/item number
- Manufacturer/brand name
- Hazard warnings
- English instructions/manuals
Requirements To Sell Electric Scooters, Skateboards, Unicycles, and Hoverboards
Sellers are required to submit product-specific documentation in order to sell Electric Scooters, Skateboards, Unicycles, and Hoverboards.Certification of Compliance or Conformity (COC)
Sellers must provide a valid COC compliant with ANSI/CAN/UL 2272. OSHA-recognized NRTL (or a certification body accredited to issue the UL mark), and that the underlying testing may be performed at an ISO/IEC 17025-accredited laboratory under the NRTL's oversight. The certificate must:- Include the product name and issue date
- Match the manufacturer's name
- Match the model number to the product
- Be signed
- Clearly identify the certification body
UN 38.3
Lithium Battery Test SummaryIf the battery is lithium, TikTok Shop requires a UN 38.3 lithium battery test summary. This is a US Department of Transportation (DOT) requirement. It can be found in the manufacturer's documentation or on their website.
NOTE: UN 38.3 addresses transport safety. It does not replace ANSI/CAN/UL 2272 product-safety certification.
For more information, see DOT's Lithium Battery Test Summaries article.
Product Images
Sellers must submit clear images confirming the product matches the tested model and meets e-mobility labeling requirements, including:- Holographic ANSI/CAN/UL 2272 compliance mark
- Model/part/item number
- Manufacturer/brand name
- Hazard warnings
- English instructions/manuals
Electrical Safety Claims
Claiming electrical safety without approved testing or certification violates these requirements. Tests and certifications must come from recognized electrical safety or Federal Communications Commission (FCC) laboratories. Products are also in violation if they have inaccurate or fraudulent labeling.Enforcement Actions and Appeals
TikTok Shop regularly reviews sellers' shops for compliance with platform policies. If any violations are identified, TikTok Shop may take enforcement action at its sole discretion. The final decision is at the platform's discretion, and actions may include, but are not limited to:- Deducting points from the seller’s Account Health Rating (a performance metric on Seller Center)
- Removing product listings
- Revoking access to offer products for sale
- Issuing refunds to customers
Sellers should note that some products that are legally sold in their local area, state, or country may still be prohibited under TikTok Shop policies.
For more information on enforcement actions, see Seller Enforcement Policy. For appeals, see Appeals section.
This document is provided for informational purposes to help sellers understand TikTok Shop's requirements. It is not legal advice and does not create any additional legal obligation beyond applicable law. Sellers are solely responsible for complying with all applicable federal, state, and local laws and regulations, including any changes to those laws or regulations after publication of this policy, and should consult their own legal counsel with questions about their specific obligations.