Policy AdvisorPolicyTikTok Source

Securing your Account with Two-Step Verification

Captured: TikTok page date: Hash: 13c407e390dd

Creator TL;DR

AI-generated from the captured TikTok policy text. Verify against the TikTok source before acting.

TikTok Shop requires sellers to turn on Two-Step Verification. New sellers do this during onboarding; existing sellers must add a phone number and enable it in Seller Center. If setup is not completed within 30 days of the first notification, fund withdrawals may be put on hold, and restrictions are usually lifted within 24 hours after setup is finished.

Key points

  • All sellers must enable Two-Step Verification.
  • New sellers complete setup during onboarding.
  • Existing sellers must link a phone number first.
  • Enable Two-Step Verification in Seller Center.
  • If setup is not done within 30 days of first notification, withdrawals may be put on hold.
  • Restrictions are typically lifted within 24 hours after setup is complete.
  • TikTok recommends at least two verification methods.

Say / show

  • Enable Two-Step Verification to protect the shop account.
  • Add a phone number under My Account > My Profile.
  • Turn on Two-Step Verification under Account Security.
  • Complete setup during onboarding if you are a new seller.
  • Act within 30 days of the first notification to avoid withdrawal holds.

Do not say / show

  • This is optional for sellers.
  • Withdrawals are permanently blocked after 30 days.
  • Restrictions are removed immediately after setup.
  • Only one verification method is recommended.

Violation risks

  • Fund withdrawals placed on hold if setup is not completed within 30 days of the first notification.
  • Possible disruption to Seller Center access until setup is complete.
  • Increased risk of unauthorized access or account takeover if not enabled.

Who it affects

  • New sellers.
  • Existing sellers.
  • Seller Center users who have not completed phone linking and Two-Step Verification.

Source notes

  • Use the TikTok source as the final reference before taking action.
  • This summary only reflects the provided page text; verify the current Seller Center workflow and any notices in your account.

Confidence: high · Model: gpt-5.4-mini · Prompt: creator-policy-summary-v1

Readable Policy Copy

Captured policy content rendered without TikTok navigation, scripts, tracking markup, or page chrome. Source: article-html.

Two-Step Verification

To protect seller accounts and platform security, TikTok Shop requires all sellers to enable Two-Step Verification. This adds an extra layer of protection to keep your shop, data, and earnings safe.
  • New sellers complete this during onboarding.
  • Existing sellers must link a phone number and enable two-step verification. This will allow you to continue using Seller Center without disruption.

Action Required!

To avoid interruptions:
  • Link a phone number
  • Enable two-step verification
If you do not complete setup within 30 days of the first notification, your ability to withdraw funds will be placed on hold.
Once setup is complete, any restrictions are typically lifted within 24 hours.

Benefits of Two-Step Verification

  • Protects against unauthorized account access
  • Helps secure payments and business data
  • Reduces the risk of account takeovers
  • Ensures continued access to seller tools
  • Provides added confidence and peace of mind

How to Enable Two-Step Verification

  1. Log into Seller Center.
  2. Click your shop profile icon (top right corner) and go to My Account > My Profile.
  3. Under Account Information, add your phone number. Email verification may be required.
  4. Go to Account Security > Two-Step Verification and turn it on.
    • We recommend enabling at least two verification methods.
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