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The Intellectual Property Protection Center (IPPC) - How To Use It

Captured: TikTok page date: Hash: 4b260386c971

Creator TL;DR

AI-generated from the captured TikTok policy text. Verify against the TikTok source before acting.

The IPPC is a tool for IP rights owners to register IP assets, search for possible infringements on TikTok Shop products/videos/LIVEs, and file and track complaints. You must join or create an IPPC organization, verify identity, and register the relevant IP asset before submitting most complaints. The page also explains what documents to upload for different IP types and what evidence to include for different complaint types.

Key points

  • Use IPPC to register IP assets and manage complaints in one place.
  • You must belong to an IPPC organization before managing IP assets.
  • Identity verification documents depend on whether the owner is a business or an individual.
  • Registering an IP asset requires submitting supporting documents; approval is not automatic.
  • You can submit complaints only after your IP asset registration is approved.
  • Registered designs can be registered in IPPC, but complaints for designs use a separate webform.
  • Complaint evidence depends on the IP type and infringement type.
  • Rejected complaints cannot be appealed; submit a new complaint instead.
  • Seller appeals are possible after removal of the product, video, or LIVE.

Say / show

  • Upload and verify IP documents in IPPC before filing complaints.
  • Join an existing IPPC organization by invitation or create a new one.
  • Choose Enterprise for business-owned IP and Individual for personally owned IP.
  • Use the specific document types listed for trademarks, copyrights, and designs.
  • Submit complaints from the Complaint Management page after approval.
  • Provide side-by-side images, timestamped screenshots, or listing images when required by the complaint type.
  • Check the Complaint Management page for complaint and appeal status.

Do not say / show

  • Do not say a complaint can be filed before IP asset approval.
  • Do not say a rejected complaint can be appealed.
  • Do not say registered design complaints are filed in IPPC.
  • Do not say document submission guarantees IPPC registration.
  • Do not say WIPO portal screenshots/extracts are accepted as trademark evidence.
  • Do not say all IP asset types use the same proof requirements.

Violation risks

  • Submitting a complaint before IP asset approval may block the complaint.
  • Using the wrong complaint channel for registered design claims may prevent filing.
  • Missing the required form section order can stop later options from appearing.
  • Relying on unsupported evidence may lead to rejection.
  • Assuming rejection can be appealed may cause delays; a new complaint is needed instead.

Who it affects

  • IP rights owners
  • Business entities registering IP assets
  • Individual creators or rights holders
  • Admins, Rights Owners, and Agents in IPPC organizations
  • Sellers whose products, videos, or LIVEs are reported
  • Sellers who may appeal removals

Source notes

  • Verify requirements against the TikTok source and the linked Intellectual Property Policy before acting.
  • This summary only reflects the provided page text; if a field is not supported there, it is left empty.

Confidence: high · Model: gpt-5.4-mini · Prompt: creator-policy-summary-v1

Readable Policy Copy

Captured policy content rendered without TikTok navigation, scripts, tracking markup, or page chrome. Source: article-html.

What is the Intellectual Property Protection Center (IPPC)?

This guide explains how Intellectual Property (IP) rights owners can use the Intellectual Property Protection Center (IPPC) to protect their IP assets and manage complaints about TikTok Shop products, videos, and LIVEs. Rights owners can use the IPPC to:
  • Register their IP assets (by submitting relevant documents, registrations, certifications, etc.)
  • Search TikTok Shop products, videos, and LIVEs to identify possible IP infringements
  • Submit and track the progress of their complaints about possible IP infringements
Note: Read our Intellectual Property Policy for more information on how we protect IP rights on our platform.

Why should I use the IPPC?

  • Easy Intellectual Property Rights (IPR) Verification: You can upload, verify, and store your IP documents on the IPPC. To save time and reduce manual effort, these documents can easily be referenced whenever you need to report a product, video, or LIVE for infringement.
  • All-In-One Complaint Management: The IPPC lets you submit, track, search, and review complaints all in one place. This replaces the usual email confirming receipt of your complaint, which offers no path for follow-up.
  • Faster Processing: Your documents in the IPPC help speed up the review process when you report a product, video, or LIVE for infringement. This saves you time.
  • Integrated With Seller Center: You can link your seller account to your IPPC account. This will automatically sync your brand authorizations in Seller Center to your IPPC account. You can also skip the IPPC's Know-Your-Customer ("KYC") process this way.

Overall User Flow

Creating An Account

Navigate to the IPPC log-in page. If you already have a TikTok Shop seller account, log in using your seller account credentials.
If you do not own a TikTok Shop seller account, click Sign Up to create an account.

Creating/Joining An IPPC Organization & Verifying Identity

You must belong to an IPPC organization before you can start managing and protecting your IP assets. If you know which IPPC organization you want to join, contact an admin from that organization and request an invitation. Otherwise, you will need to create a new organization.
Tip: You can join more than 1 organization.
  1. There are 2 ways to create a new organization.
    1. Click Create Seller Organization
Important: This option is only available when you sign up for IPPC by syncing your TikTok Shop seller account.
  1. Click Create New Organization when clicking on your name in the top right corner.
  1. You must then submit documentation to verify your identity. The documentation required depends on the type of organization you want to create:
    1. Click Enterprise if the IP asset you want to protect is owned by a business entity.
Note: We accept the following types of Internal Revenue Service (IRS)-issued documents as proof of the business' identity:
  • Business License
  • Certificate of Incorporation
  • Certificate of Good Standing
  • Letter regarding the assignment of an Employer Identification Number (EIN)
  • IRS 147 C
  • IRS 252 C
  • IRS CP 575 A
  • IRS CP 575 B
  • IRS CP 575 G
  • IRS CP 575 E
  1. Click Individual if the IP asset you want to protect is owned by an individual.
    Note: We accept the following types of ID as proof of the individual's identity:
    • US Passport
    • US Passport Card
    • US Driver's License
    • US State ID
    • US Permanent Resident Card
    1. You will then see this page. This means we are reviewing your documentation. We will inform you via email of the outcome of your identity verification.

    Roles In An Organization

    You can have 1 of the following 3 roles in an organization: Admin, Rights Owner, and Agent. Your permissions depend on which role you have.

    Managing Your IP Assets

    You can manage your IP assets on the IP Management page.

    Registering A New IP Asset

    To register a new IP asset, click Upload IPR Documents on the IP Management page. Select the type of IP asset you want to protect and submit the required documentation.
    Important: Your IP asset MUST be active in the country where you want to protect it.
    Important: If you select Registered Copyright, you must submit a copyright registration certificate (issued by the US Copyright Office) or a copyright claim statement. A copyright claim statement is a statement in which you declare that you own the copyright. If you do not have one, select Unregistered Copyright instead.
    We will email you about the outcome of your application. If rejected, click Re-Apply to edit and re-submit your application.

    Documents To Submit When Registering A New IP Asset

    The list below outlines the documents you need to submit when registering an IP asset. Take note that these vary depending on the IP asset.
    Important: This list serves only as general guidance. Submitting the documents does not automatically result in the registration of your IP asset on the IPPC. We will review your documents and other relevant documents before deciding if your IP asset can be registered on the IPPC.

    Trademarks

    • The official trademark certificate issued by the United States Patent and Trademark Office (USPTO)
      • If you have renewed your trademark, upload the renewal certificate too.
      • If the trademark underwent a change of ownership, upload the official USPTO document confirming this too.
    Important: We do not accept screenshots or extracts from the World Intellectual Property Organization (WIPO) portal as evidence.

    Registered Copyrights

    • The official copyright certificate or copyright claim statement
    • An image or video of the copyrighted material
    • Any other documents proving you own the copyrighted material

    Unregistered Copyrights

    • The raw, original image or video file, with timestamp and metadata, but without edits, overlays, or watermarks
    • If it is a photo, upload a set of photos taken of the same subject in the same setting too. These can be taken from different angles or "behind-the-scenes" photos (such as test or studio shots).
    • If it is a video (or a LIVE) that has been posted online, upload a screenshot of the account that you used to post it too. The screenshot must show you are logged into the account. If it has not been posted online, upload any evidence that proves your ownership.

    Registered Design

    • The official design certificate issued by the USPTO
    • Images showing the front, back, top, bottom, left, and right views of the registered design

    Managing Your Complaints

    You can manage your complaints on the Complaint Management page.

    Submitting A Complaint

    You can submit a complaint for IP infringement after we have approved your application to register your IP asset.
    Important: While you can use the IPPC to register a Registered Design, you cannot use it to submit a complaint for the design. Use this webform instead.
    To submit a complaint, navigate to the Complaint Management page and click Submit New Complaint.
    Select the Complaint Type and Country and search for the product, video, or LIVE you want to report.
    Once you have selected all the items you want to report, complete each section of the form in order, from top to bottom. Each choice customizes the following options. For example, if you skip the "Nature of Complaint" section, you will not be able to select your IP asset.
    We will email you about the outcome of your complaint. It will also be displayed on the Complaint Management page.
    Tip: You cannot appeal a complaint that has been rejected. You will need to submit a new one, and submit new or additional information.

    Guidelines For Submitting Complaints

    The list below outlines what you need to provide when submitting a complaint. Take note that these vary depending on the IP asset.
    Important: This list serves only as general guidance. You may submit additional evidence not covered in this list. Please take note that we do not accept certain types of infringement notices as evidence. These are listed in our Intellectual Property Policy.

    Trademark

    Counterfeit
    • Images or photos showing a side-by-side comparison of your authentic product vs the product you claim is a counterfeit. You can use product images from customer reviews to support your complaint.
    Wrong Association
    • Images showing where the wrong association with your trademark has occurred
    For example, a seller is selling a product from Brand X, but the product listing claims it is actually from Brand Y (which belongs to you). This amounts to wrong association. Upload images of the relevant part of the product listing that suggests the product is from Brand Y.
    Overuse
    • Images showing where the overuse has occurred
    For example, a seller has used your brand's logo in their product listing to suggest a connection between your brand and their product. This amounts to overuse. Upload images of the relevant part of the product listing that feature your brand's logo.
    Unauthorized Use In Video/Live Content
    • Images showing where and when the unauthorized use has occurred (for example, timestamped screenshots of video or LIVE content).

    Registered Copyright

    Piracy
    • Images or photos showing a side-by-side comparison of your authentic product vs the product you claim is a pirated copy. You can use product images from customer reviews to support your complaint.
    Unlawful Reproduction
    • Images or photos showing when and where your copyrighted material has been used without authorization
    For example, a seller is selling photocopied versions of a textbook that you authored. This amounts to unlawful reproduction because the seller is not a licensed publisher of your textbook.
    Unlawful Access
    • Evidence showing how you determined that the product provided unauthorized access to your copyrighted work
    For example, a seller is selling a jailbroken mobile phone that allows the user to download pirated copies of software belonging to you. This amounts to unlawful access.
    Content Infringement
    • Images clearly showing where your copyrighted work has been used on the product listing. There must be a 1:1 match between the product listing and your copyrighted work.
    For example, a seller has used photos you have taken of a product in their product listing without permission. This amounts to content infringement.
    Unauthorized Use In Video/Live Content
    • Images showing where and when the unauthorized use has occurred (for example, timestamped screenshots of video or LIVE content).

    Unregistered Copyright

    Unauthorized Use In Product Listing
    • Images clearly showing where your copyrighted work has been used on the product listing. There must be a 1:1 match between the product listing and your copyrighted work.
    For example, a seller has used your product images in their product listing without permission. This amounts to content infringement.
    Unauthorized Use In Video/Live Content
    • Images showing where and when the unauthorized use has occurred (for example, timestamped screenshots of video or LIVE content).

    Registered Design

    • Illustration comparing the product to your registered design

    Appeals

    If we accept your complaint and remove the relevant product, video, or LIVE, the seller has the right to appeal our decision. Please note that other enforcement actions (for example, the issuance of penalty points or account suspension) may also be taken against the seller in accordance with our policies. We will notify you of our decision on the seller's appeal. You can also check the status of the seller's appeal on the Complaint Management page.

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