Policy AdvisorPolicyTikTok Source

Pet Supplies Requirements

Captured: TikTok page date: Hash: 30f25bd63a24

Creator TL;DR

AI-generated from the captured TikTok policy text. Verify against the TikTok source before acting.

TikTok Shop allows some pet supplies, but sellers may need category qualification and documents. Pet food and pet supplements can be sold if sellers meet the listed lab-report requirements and also follow the Restricted Products Policy. Many pet products are prohibited, especially products with drug claims, CBD, recall issues, contamination, or other legal violations.

Key points

  • Pet supplies may require qualification through the Qualification Center.
  • Allowed categories listed: pet food and pet supplements.
  • Sellers must follow both this page and the Restricted Products Policy.
  • Pet products with disease or health-condition claims may be treated as animal drugs and are prohibited.
  • Pet food and pet supplement sellers may need at least one valid lab test report per product.
  • Acceptable lab-report options include TikTok Shop Accredited Partner Labs, ISO/IEC 17025 in-house labs with ISO certificate, or in-house labs with a cGMP certificate compliant with 21 CFR Part 507.
  • Some pet healthcare and electrical pet supply products are covered by separate requirement pages.
  • Prohibited products include veterinary/prescription diets, CBD/hemp/cannabis cannabinoids, unapproved new animal drugs, recalled products, contaminated raw or freeze-dried foods, and adulterated or misbranded products.

Say / show

  • Check whether your pet product falls under pet food, pet supplements, pet healthcare, or electronic pet supplies.
  • Prepare category-qualification documents in the Qualification Center if required.
  • Use a valid lab test report from an approved laboratory for each pet food or pet supplement.
  • Verify product claims carefully; avoid disease or health-condition claims unless the applicable rules allow them.
  • Review the Restricted Products Policy alongside this page.
  • Verify details against the TikTok source before acting.

Do not say / show

  • Do not list veterinary or prescription diets.
  • Do not list pet products with CBD or other hemp/cannabis-derived cannabinoids.
  • Do not list products marketed with unapproved drug claims.
  • Do not list adulterated, misbranded, recalled, or contaminated pet products.
  • Do not assume a product is allowed just because it is legal in a local market.

Violation risks

  • Category qualification rejection
  • Account Health Rating points deduction
  • Product listing removal
  • Revocation of selling access
  • Customer refunds
  • Possible reporting to legal authorities

Who it affects

  • Sellers of pet supplies
  • Manufacturers
  • Importers
  • Repackers
  • Resellers

Source notes

  • This summary is based only on the provided TikTok source text.
  • Requirements may vary by seller role and product type.
  • The source says sellers should verify against the TikTok policy pages and consult legal counsel for legal questions.
  • Some related product types are covered by separate TikTok requirement pages for electronic pet supplies and pet healthcare products.

Confidence: high · Model: gpt-5.4-mini · Prompt: creator-policy-summary-v1

Readable Policy Copy

Captured policy content rendered without TikTok navigation, scripts, tracking markup, or page chrome. Source: article-html.

Key Points:
This document outlines the requirements for selling Pet Supplies on TikTok Shop, and applies to all sellers, including manufacturers, importers, repackers, and resellers. These requirements are in place to ensure product safety for pets and to build trust with our customers. Pet supplies are also subject to our Restricted Products Policy.
Sellers must comply with both this document and the Restricted Products Policy when listing pet supplies.

Pet Supplies

The following Pet Supplies are allowed to be sold on our platform through category qualification.
  • Pet Food
  • Pet Supplements
If a product makes disease or health-condition claims, it may be regulated as an animal drug and is prohibited.
Refer to the Electronic Product Requirements for information on selling electrical pet supplies, such as:
  • Electric Clippers
  • Habitat Lighting
  • Hair Dryers
  • Terrarium Heat Lamps
Refer to the Pet Healthcare Product Requirements for information on selling pet healthcare products, such as:
  • Flea Drops
  • Non-prescription Flea Pills
  • Flea Collars for select brands
  • Itch Remedies
  • Fly & Mosquito Control
  • Relaxants & Anxiety Relief

Prohibited Pet Supply Products

The following pet supplies are prohibited from sale on TikTok Shop. Listing these items may result in enforcement actions as detailed in the 'Enforcement Actions and Appeals' section.
  • Veterinary and prescription diets. Medicated feeds (which contain animal drugs) and veterinary therapeutic or prescription diets marketed through veterinary channels or requiring veterinarian authorization are prohibited.
  • Cannabidiol (CBD) and other hemp- or cannabis-derived cannabinoids in pet products.
  • Unapproved new animal drugs, and products marketed with drug claims not approved for the intended animal species
  • Adulterated or misbranded products, including products with undeclared or unapproved ingredients
  • Products that are the subject of an FDA recall, market withdrawal, safety alert, or warning letter
  • Products containing endangered or protected species-derived ingredients that may violate wildlife-protection laws
  • Raw or freeze-dried pet food products that do not meet applicable pathogen standards (for example, products that test positive for Salmonella or Listeria monocytogenes) or that are the subject of an FDA recall or safety alert
  • Products found to be contaminated with pentobarbital or other euthanasia agents
  • Any product that is adulterated, misbranded, or otherwise in violation of the FD&C Act, FDA regulations, or applicable state laws

Requirements To Sell Pet Food

Sellers may be required to pass category qualification to sell pet supplies. This process may require submitting documentation to demonstrate eligibility to sell these products.
Pet food is intended as a complete diet or a treat for daily feeding. This section outlines the requirements for selling pet food.

Manufacturers, Importers, And Repackers

Proof of Food and Drug Administration (FDA) Registration Manufacturers, importers or repackers may be required to submit a third-party issued FDA registration verification letter or a screenshot of the FDA registration portal. This must include:
  • Name of establishment. The name must match with the manufacturer or importer indicated on the product label.
  • Physical address of establishment
  • Operation type of the registered establishment
  • The FDA registration must be active at the time of submission.
  • If a screenshot of the FDA registration is submitted, the image must be able to indicate the screenshot is from the FDA website.
  • If the FDA registration verification letter is used by a third-party, the third-party name and contact information must be clearly identified on the verification letter.
Good Manufacturing Practice (cGMP) Certification Manufacturers, importers, or repackers may be required to submit a current Good Manufacturing Practice (cGMP) certificate. The FDA enforces cGMP standards to ensure the proper design, monitoring, and control of manufacturing processes and facilities.
The cGMP certificate must:
  • Be valid and not expired at the time of submission.
  • Clearly state that the certified facility complies with 21 CFR Part 507. This regulation covers Current Good Manufacturing Practice, Hazard Analysis, and Risk-Based Preventive Controls for Food for Animals.
Sample Product LabelManufacturers, importers or repackers may be required to submit a sample product label, which must include the following:
  • Product name and information
  • Net quantity
  • Manufacturer/distributor's name and address
  • List of ingredients arranged by weight, from most to least
  • Guaranteed Analysis (minimum percentages of crude protein and crude fat; maximum percentages of crude fiber and moisture)
  • Nutritional adequacy statement (for example, a statement of AAFCO Nutrient Profile compliance or the feeding-trial method used to substantiate it), where the product is a complete and balanced diet
  • Feeding directions, where the product is a complete and balanced diet
  • Intended species and life stage
  • Calorie (kcal) statement, as required by FDA for many pet food products
  • Lot number and expiration or best-by date
Product Lab Test ReportSellers must submit at least one valid product lab test report from an approved laboratory for each pet food or pet supplement intended for sale on TikTok Shop.
The test report must be one of the following:
  • A valid test report from TikTok Shop Accredited Partner Laboratories (listed below)
  • A valid test report from an in-house ISO/IEC 17025–accredited laboratory (an international standard for testing and calibration laboratories), plus a valid ISO certificate
  • A valid test report from an in-house laboratory, plus a valid cGMP certificate compliant with 21 CFR Part 507
Test Report Requirements All submitted test reports must meet all of the following:
  • Issued within the last 180 days
  • Cover products that match the purchase invoice, including brand and manufacturer details
  • Display the same company name and address as the selling account
    • If the seller is the manufacturer, the manufacturer listed on the report must match the selling account
Required Test ContentA valid test report must include:
  • Microbiological testing (including, at minimum, Salmonella and Enterobacteriaceae/coliforms)
  • Heavy metals testing (including lead, arsenic, cadmium, and mercury)
  • Mycotoxin testing (including aflatoxin), where applicable to the ingredient profile
  • Contaminant testing, such as pesticides or melamine (as labeled on the report)
  • Nutritional adequacy / guaranteed analysis verification
    • The reported values for crude protein, crude fat, crude fiber, and moisture must fall within the tolerances of the product's stated guaranteed analysis and any applicable AAFCO Nutrient Profile
Association of American Feed Control Officials (AAFCO) label
  • Guaranteed Analysis (minimum percentages of crude protein and crude fat; maximum percentages of crude fiber and moisture)
  • Nutritional adequacy statement (e.g., statement of AAFCO Nutrient Profile compliance or the feeding trial method used to substantiate it), where the product is a complete and balanced diet
  • Feeding directions, where the product is a complete and balanced diet
  • Intended species and life stage
TikTok Shop Accredited Partner LaboratoriesAccepted partner laboratories include:
  • Eurofins
  • NSF (National Sanitation Foundation) International
  • SGS (General Society of Surveillance)
  • UL (Underwriters Laboratories) Solutions
  • TÜV Süd
  • Mérieux NutriSciences
  • Intertek
  • Certified Laboratories

Resellers

Resellers of pet food may be required to submit the following documents:
Purchase InvoiceResellers may be required to submit a legible purchase invoice issued by the product’s manufacturer. The invoice must meet all of the following requirements:
  • Be dated within the last 180 days
  • Show the same name and address as the selling account
  • Include the full name and address of the manufacturer or distributor
  • Clearly describe the pet food being listed on TikTok Shop
  • Reflect a combined purchase of at least 10 units
Sample Product LabelResellers may be required to submit a sample product label, which must include the following:
  • Product name and information
  • Net quantity
  • Manufacturer/distributor's name and address
  • List of ingredients arranged by weight, from most to least
Product Lab Test ReportSellers must submit at least one valid product lab test report from an approved laboratory for each pet food or pet supplement intended for sale on TikTok Shop.
The test report must be one of the following:
  • A valid test report from TikTok Shop Accredited Partner Laboratories (listed below)
  • A valid test report from an in-house ISO/IEC 17025–accredited laboratory (an international standard for testing and calibration laboratories), plus a valid ISO certificate
  • A valid test report from an in-house laboratory, plus a valid cGMP certificate compliant with 21 CFR Part 507
Test Report Requirements All submitted test reports must meet all of the following:
  • Issued within the last 180 days
  • Cover products that match the purchase invoice, including brand and manufacturer details
  • Display the same company name and address as the selling account
    • If the seller is the manufacturer, the manufacturer listed on the report must match the selling account
Required Test ContentA valid test report must include:
  • Microbiological testing (including, at minimum, Salmonella and Enterobacteriaceae/coliforms)
  • Heavy metals testing (including lead, arsenic, cadmium, and mercury)
  • Mycotoxin testing (including aflatoxin), where applicable to the ingredient profile
  • Contaminant testing, such as pesticides or melamine (as labeled on the report)
  • Nutritional adequacy / guaranteed analysis verification
    • The reported values for crude protein, crude fat, crude fiber, and moisture must fall within the tolerances of the product's stated guaranteed analysis and any applicable AAFCO Nutrient Profile
Association of American Feed Control Officials (AAFCO) label
  • Guaranteed Analysis (minimum percentages of crude protein and crude fat; maximum percentages of crude fiber and moisture)
  • Nutritional adequacy statement (e.g., statement of AAFCO Nutrient Profile compliance or the feeding trial method used to substantiate it), where the product is a complete and balanced diet
  • Feeding directions, where the product is a complete and balanced diet
  • Intended species and life stage
TikTok Shop Accredited Partner LaboratoriesAccepted partner laboratories include:
  • Eurofins
  • NSF (National Sanitation Foundation) International
  • SGS (General Society of Surveillance)
  • UL (Underwriters Laboratories) Solutions
  • TÜV Süd
  • Mérieux NutriSciences
  • Intertek
  • Certified Laboratories

Requirements to Sell Pet Supplements

Pet supplements are intended to add specific nutrients or substances to the diet and are not fed as a primary food source.
This section outlines the requirements for selling pet supplements, which includes the following:
  • Digestive Remedies (Dogs & Cats)
  • Amino Acids (Dogs & Cats)
  • Antioxidants (Dogs & Cats)
  • Fish Oil Supplements (Dogs & Cats)
  • Herbal Supplements (Dogs & Cats)
  • Multivitamins (Dogs & Cats)
  • Probiotics (Dogs & Cats)

Manufacturers, Importers, And Repackers

Manufacturers, importers, and repackers of pet supplements may be required to submit the following documents:
Proof of Food and Drug Administration (FDA) Registration Manufacturers, importers or repackers may be required to submit a third-party issued FDA registration verification letter or a screenshot of the FDA registration portal. This must include:
  • Name of establishment. The name must match with the manufacturer or importer indicated on the product label.
  • Physical address of establishment
  • Operation type of the registered establishment
  • The FDA registration must be active at the time of submission.
  • If a screenshot of the FDA registration is submitted, the image must be able to indicate the screenshot is from the FDA website.
  • If the FDA registration verification letter is used by a third-party, the third-party name and contact information must be clearly identified on the verification letter.
Good Manufacturing Practice (cGMP) Certification Manufacturers, importers, or repackers may be required to submit a current Good Manufacturing Practice (cGMP) certificate. The FDA enforces cGMP standards to ensure the proper design, monitoring, and control of manufacturing processes and facilities.
The cGMP certificate must:
  • Be valid and not expired at the time of submission.
  • Clearly state that the certified facility complies with 21 CFR Part 507.
Sample Product LabelManufacturers, importers, and repackers may be required to submit clear images of the front and back labels of a sample pet supplement intended for sale on TikTok Shop. All label information must be clearly visible.
The front label must include:
  • Product name
  • Name of the animal species the product is intended for
  • Net weight/quantity
  • Specification of type of supplement included
The back label must include:
  • Manufacturer or distributor's name and address
  • Ingredients in the product
  • Serving size
Product Lab Test ReportSellers must submit at least one valid product lab test report from an approved laboratory for each pet food or pet supplement intended for sale on TikTok Shop.
The test report must be one of the following:
  • A valid test report from TikTok Shop Accredited Partner Laboratories (listed below)
  • A valid test report from an in-house ISO/IEC 17025–accredited laboratory (an international standard for testing and calibration laboratories), plus a valid ISO certificate
  • A valid test report from an in-house laboratory, plus a valid cGMP certificate compliant with 21 CFR Part 507
Test Report Requirements All submitted test reports must meet all of the following:
  • Issued within the last 180 days
  • Cover products that match the purchase invoice, including brand and manufacturer details
  • Display the same company name and address as the selling account
    • If the seller is the manufacturer, the manufacturer listed on the report must match the selling account
Required Test ContentA valid test report must include:
  • Microbiological testing (including, at minimum, Salmonella and Enterobacteriaceae/coliforms)
  • Heavy metals testing (including lead, arsenic, cadmium, and mercury)
  • Mycotoxin testing (including aflatoxin), where applicable to the ingredient profile
  • Contaminant testing, such as pesticides or melamine (as labeled on the report)
  • Nutritional adequacy / guaranteed analysis verification
    • The reported values for crude protein, crude fat, crude fiber, and moisture must fall within the tolerances of the product's stated guaranteed analysis and any applicable AAFCO Nutrient Profile
Association of American Feed Control Officials (AAFCO) label
  • Guaranteed Analysis (minimum percentages of crude protein and crude fat; maximum percentages of crude fiber and moisture)
  • Nutritional adequacy statement (e.g., statement of AAFCO Nutrient Profile compliance or the feeding trial method used to substantiate it), where the product is a complete and balanced diet
  • Feeding directions, where the product is a complete and balanced diet
  • Intended species and life stage
TikTok Shop Accredited Partner LaboratoriesAccepted partner laboratories include:
  • Eurofins
  • NSF (National Sanitation Foundation) International
  • SGS (General Society of Surveillance)
  • UL (Underwriters Laboratories) Solutions
  • TÜV Süd
  • Mérieux NutriSciences
  • Intertek
  • Certified Laboratories

Reseller

Resellers of pet supplements may be required to submit the following documents:
Purchase Invoice or Proof of PurchaseResellers must submit a legible purchase invoice or proof of purchase issued by the product's manufacturer or distributor. The invoice must meet all of the following requirements:
  • Be dated within the last 180 days
  • Show the same name and address as the selling account
  • Include the full name and address of the manufacturer or distributor
  • Clearly describe the pet food or pet supplement being listed on TikTok Shop
  • Reflect a combined purchase of at least 10 units
  • Be written in a language supported by TikTok Shop
Additional Information:
  • Pricing information may be omitted (optional)
  • TikTok Shop reserves the right to verify the submitted documentation by contacting the product vendor listed on the invoice
  • Retail order confirmations or invoices are not accepted
Sample Product LabelResellers may be required to submit clear images of the front and back labels of a sample pet supplement intended for sale on TikTok Shop. All label information must be clearly visible.
The front label must include:
  • Product name
  • Name of the animal species the product is intended for
  • Net weight/quantity
  • Specification of type of supplement included
The back label must include:
  • Manufacturer or distributor's name and address
  • Ingredients in the product
  • Serving size
Product Lab Test ReportSellers must submit at least one valid product lab test report from an approved laboratory for each pet food or pet supplement intended for sale on TikTok Shop.
The test report must be one of the following:
  • A valid test report from TikTok Shop Accredited Partner Laboratories (listed below)
  • A valid test report from an in-house ISO/IEC 17025–accredited laboratory (an international standard for testing and calibration laboratories), plus a valid ISO certificate
  • A valid test report from an in-house laboratory, plus a valid cGMP certificate compliant with 21 CFR Part 507
Test Report Requirements All submitted test reports must meet all of the following:
  • Issued within the last 180 days
  • Cover products that match the purchase invoice, including brand and manufacturer details
  • Display the same company name and address as the selling account
    • If the seller is the manufacturer, the manufacturer listed on the report must match the selling account
Required Test ContentA valid test report must include:
  • Microbiological testing (including, at minimum, Salmonella and Enterobacteriaceae/coliforms)
  • Heavy metals testing (including lead, arsenic, cadmium, and mercury)
  • Mycotoxin testing (including aflatoxin), where applicable to the ingredient profile
  • Contaminant testing, such as pesticides or melamine (as labeled on the report)
  • Nutritional adequacy / guaranteed analysis verification
    • The reported values for crude protein, crude fat, crude fiber, and moisture must fall within the tolerances of the product's stated guaranteed analysis and any applicable AAFCO Nutrient Profile
Association of American Feed Control Officials (AAFCO) label
  • Guaranteed Analysis (minimum percentages of crude protein and crude fat; maximum percentages of crude fiber and moisture)
  • Nutritional adequacy statement (e.g., statement of AAFCO Nutrient Profile compliance or the feeding trial method used to substantiate it), where the product is a complete and balanced diet
  • Feeding directions, where the product is a complete and balanced diet
  • Intended species and life stage
TikTok Shop Accredited Partner LaboratoriesAccepted partner laboratories include:
  • Eurofins
  • NSF (National Sanitation Foundation) International
  • SGS (General Society of Surveillance)
  • UL (Underwriters Laboratories) Solutions
  • TÜV Süd
  • Mérieux NutriSciences
  • Intertek
  • Certified Laboratories

Enforcement Actions and Appeals

TikTok Shop regularly reviews sellers' shops for compliance with platform policies. If any violations are identified, TikTok Shop may take enforcement action at its sole discretion. The final decision is at the platform's discretion, and actions may include, but are not limited to:
  • Rejecting category qualification application
  • Deducting points from the seller’s Account Health Rating
  • Removing product listings
  • Revoking access to offer products for sale
  • Issuing refunds to customers
TikTok Shop reserves the right to report sellers who violate applicable laws or regulations to the appropriate legal authorities where appropriate.
Sellers should note that some products that are legally sold in their local area, state, or country may still be prohibited under TikTok Shop policies.
For more information on enforcement actions, see Seller Enforcement Policy. For appeals, see Appeals section.
This policy is provided for informational purposes to help sellers understand TikTok Shop's requirements. It is not legal advice and does not create any additional legal obligation beyond applicable law. Sellers are solely responsible for complying with all applicable federal, state, and local laws and regulations, including any changes to those laws or regulations after publication of this policy, and should consult their own legal counsel with questions about their specific obligations.

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