Identity Re-Verification Requirements

Captured: July 3rd, 2026 at 3:22 AM UTC TikTok page date: June 30th, 2026 at 6:44 PM UTC Hash: 9d2e225a2cda

Creator TL;DR

AI-generated from the captured TikTok policy text. Verify against the TikTok source before acting.

TikTok Shop may ask sellers to re-verify identity using the same personal information from onboarding. The ID must be valid, clear, complete, color, JPG/JPEG, under 10 MB, and match the account registration details. If verification fails, the seller may get another attempt or the account may be suspended or closed.

Key points

Applies to all TikTok Shop sellers.
Re-verification can be triggered by shop or product risk signals, such as negative reviews or policy violations.
Use the same personal information submitted during onboarding.
Support image files must be JPG or JPEG and under 10 MB.
ID must be valid, unexpired, clear, complete, and color.
ID details must match TikTok Shop registration information.
Do not submit blurry, cropped, angled, filtered, or screenshot images with device banners/icons.

Say / show

Have a valid, unexpired government-issued ID ready.
Submit a clear, high-quality, complete, color image of the ID.
Make sure the ID photo and personal details are visible and readable.
Use the same personal information used during onboarding.
Check that the ID information matches the TikTok Shop account registration.
Keep files under 10 MB in JPG or JPEG format.

Do not say / show

You only need to re-verify after a specific violation type.
Any ID format is acceptable.
Cropped, blurry, angled, filtered, or screenshot images are okay.
The re-verification process is optional for sellers who are asked to complete it.
A failed verification has no account consequences.

Violation risks

Account suspension or closure if identity is not successfully verified.

Who it affects

TikTok Shop sellers

Source notes

Verify the current TikTok source before acting on it.
The source mentions Persona as the third-party verification tool used in the process.

Confidence: high · Model: gpt-5.4-mini · Prompt: creator-policy-summary-v1

Readable Policy Copy

Captured policy content rendered without TikTok navigation, scripts, tracking markup, or page chrome. Source: raw-html.

Key Requirements at a Glance:
Have a valid, unexpired government-issued ID.
Ensure your ID photo is clear, complete, and in JPG or JPEG format.

Here at TikTok Shop, we want to provide our users with a secure and trustworthy shopping environment. At times, we may ask you to re-verify your identity (ID). This requirement applies to all TikTok Shop sellers and can happen if we detect risk from your shop or products, such as a spike in negative customer reviews or policy violations. This guide covers how to re-verify your identity, including what documents you will need to have ready. Failure to successfully verify your identity may result in account suspension or closure.

How to complete re-verification

When you receive the verification task, click "verify now" to begin verification. Please note, you will need to verify with the same personal information you submitted during onboarding.

Follow the Persona (our third-party verification tool) verification prompts

This screen starts the process of capturing your ID and selfie.

Your qualification is under review

This screen confirms that your submission is being processed.

Verification failed and you can re-verify

This screen appears if verification was unsuccessful, allowing you to try again.

Verification failed

This screen indicates that your identity could not be verified.

Verification Succeeded

This screen confirms that your identity has been successfully verified.

Requirements For Supporting Images

Do

Documents must be valid and not expired.
The image must be a clear, high-quality, complete, and color image of your government-issued photo ID.
Your photo and personal information elements in the ID must be clear and visible.
Your information in the ID must match the information you used to register your TikTok Shop account.
Images must be less than 10 MB and in JPG or JPEG format.

Do Not

No angled, blurry, cropped, or altered (such as filtered) images
Images must not be screenshots with phone or computer screen banners and icons displayed.