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Pet Supplies Requirements

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Key Points:
  • To sell Pet Supplies, sellers may need to submit documentation through the Qualification Center (our tool for sellers to apply for permission to sell restricted products). Requirements vary depending on the role of the seller.
  • For help with the review process and rejection handling, see Your Guide to Category Qualification.
This document outlines the requirements for selling Pet Supplies on TikTok Shop, and applies to all sellers, including manufacturers, importers, repackers, and resellers. These requirements are in place to ensure product safety for pets and to build trust with our customers. Pet supplies are also subject to our TikTok Shop Restricted Products Guidelines. Sellers must comply with both this document and the TikTok Shop Restricted Products Guidelines when listing pet supplies.

Pet Supplies

The following Pet Supplies are allowed to be sold on our platform through category qualification.
  • Pet Food
  • Pet Supplements
Pet Healthcare Products may be offered by invite-only sellers. See our section below for more details.

Electrical Pet Supplies

Please refer to our Electronic Product Requirements for information on selling electrical pet supplies, such as:
  • Electric Clippers
  • Habitat Lighting
  • Hair Dryers
  • Terrarium Heat Lamps

Prohibited Products

The following pet supplies are prohibited from sale on TikTok Shop. Listing these items may result in enforcement actions as detailed in the 'Enforcement Actions and Appeals' section.
  • Pet Healthcare products, which include, but are not limited to:
    • veterinary medications, including vaccines and medicated food
    • veterinary medical equipment

Requirements To Sell Pet Supplies

Sellers may be required to pass category qualification to sell pet supplies. This process may require submitting documentation to demonstrate eligibility to sell these products.
For pet healthcare products, invited sellers must apply through the invite-only process provided by their Account Manager (AM).
Detailed requirements are listed in the sections below. Open each section to view what is needed.

Pet Food

This section outlines the requirements for selling pet food.

Manufacturers, Importers, And Repackers

Manufacturers, importers, and repackers of pet food may be required to submit the following documents:
  1. Proof of Food and Drug Administration (FDA) Registration or cGMP Certification
Manufacturers, repackers, and importers may be required to submit proof of FDA Registration or current Good Manufacturing Practice (cGMP) Certification.
  1. FDA Registration
    Manufacturers, importers or repackers may be required to submit a third-party issued FDA registration verification letter or a screenshot of the FDA registration portal. This must include:
    • Name of establishment. The name must match with the manufacturer or importer indicated on the product label.
    • Physical address of establishment
    • Operation type of the registered establishment
    • The FDA registration must be active at the time of submission.
    • If a screenshot of the FDA registration is submitted, the image must be able to indicate the screenshot is from the FDA website.
    • If the FDA registration verification letter is used by a third-party, the third-party name and contact information must be clearly identified on the verification letter.
      1. cGMP Certification
    Manufacturers, importers, or repackers may be required to submit a current Good Manufacturing Practice (cGMP) certificate. The FDA enforces cGMP standards to ensure the proper design, monitoring, and control of manufacturing processes and facilities.
    The cGMP certificate must:
    • Be valid and not expired at the time of submission.
    • Clearly state that the certified facility complies with 21 CFR Part 507. This regulation covers Current Good Manufacturing Practice, Hazard Analysis, and Risk-Based Preventive Controls for Food for Animals.
    1. Sample Product Label
    Manufacturers, importers or repackers may be required to submit a sample product label, which must include the following:
    • Product name and information
    • Net quantity
    • Manufacturer/distributor's name and address
    • List of ingredients arranged by weight, from most to least

    Resellers

    Resellers of pet food may be required to submit the following documents:
    1. Purchase Invoice
    Resellers may be required to submit a legible purchase invoice issued by the product’s manufacturer. The invoice must meet all of the following requirements:
    • Include the supplier’s company name and address
    • Clearly describe the pet supplement being listed on TikTok Shop
    • Be issued within the last 365 days
    • Be written in a language supported by TikTok Shop
    1. Sample Product Label
    Resellers may be required to submit a sample product label, which must include the following:
    • Product name and information
    • Net quantity
    • Manufacturer/distributor's name and address
    • List of ingredients arranged by weight, from most to least

    Pet Supplements

    This section outlines the requirements for selling pet supplements, which include the following:
    • Digestive Remedies (Dogs & Cats)
    • Amino Acids (Dogs & Cats)
    • Antioxidants (Dogs & Cats)
    • Fish Oil Supplements (Dogs & Cats)
    • Herbal Supplements (Dogs & Cats)
    • Multivitamins (Dogs & Cats)
    • Probiotics (Dogs & Cats)

    Manufacturers, Importers, And Repackers

    Manufacturers, importers, and repackers of pet supplements may be required to submit the following documents:
    1. Proof of FDA Registration
    Manufacturers, repackers, and importers may be required to submit a third-party issued FDA registration verification letter or a screenshot of the FDA registration portal. This must include:
    • Name of establishment. The name must match with the manufacturer or importer indicated on the product label.
    • Physical address of establishment
    • Operation type of the registered establishment
    • The FDA registration must be active at the time of submission.
    • If a screenshot of the FDA registration is submitted, the image must be able to indicate the screenshot is from the FDA website.
    • If the FDA registration verification letter is used by a third-party, the third-party name and contact information must be clearly identified on the verification letter.
    1. cGMP Certification
    Manufacturers, importers, or repackers may be required to submit a current Good Manufacturing Practice (cGMP) certificate. The FDA enforces cGMP standards to ensure the proper design, monitoring, and control of manufacturing processes and facilities.
    The cGMP certificate must:
    • Be valid and not expired at the time of submission.
    • Clearly state that the certified facility complies with 21 CFR Part 507.
    1. Sample Product Label
    Manufacturers, importers, and repackers may be required to submit clear images of the front and back labels of a sample pet supplement intended for sale on TikTok Shop. All label information must be clearly visible.
    The front label must include:
    • Product name
    • Name of the animal species the product is intended for
    • Net weight/quantity
    • Specification of type of supplement included
    The back label must include:
    • Manufacturer or distributor's name and address
    • Ingredients in the product
    • Serving size

    Resellers

    Resellers of pet supplements may be required to submit the following documents:
    1. Purchase Invoice
    Resellers may be required to submit a legible purchase invoice issued by the product’s manufacturer. The invoice must meet all of the following requirements:
    • Include the supplier’s company name and address
    • Clearly describe the pet supplement being listed on TikTok Shop
    • Be issued within the last 365 days
    • Be written in a language supported by TikTok Shop
    1. Sample Product Label
    Resellers may be required to submit clear images of the front and back labels of a sample pet supplement intended for sale on TikTok Shop. All label information must be clearly visible.
    The front label must include:
    • Product name
    • Name of the animal species the product is intended for
    • Net weight/quantity
    • Specification of type of supplement included
    The back label must include:
    • Manufacturer or distributor's name and address
    • Ingredients in the product
    • Serving size

    Pet Healthcare

    Certain non-prescription Pet Healthcare products may be offered on TikTok Shop by invite-only sellers who are brand owners, manufacturers, or authorized resellers. This section applies only to the product types listed below. It does not allow the sale of prescription products, veterinary medications, vaccines, medicated food, or veterinary medical equipment.Eligible non-prescription Pet Healthcare products may include:
    • Flea Drops
    • Non-prescription Flea Pills
    • Flea Collars for select brands
    • Itch Remedies
    • Fly & Mosquito Control
    • Relaxants & Anxiety Relief

    Prohibited Pet Healthcare Products

    The following Pet Healthcare products are prohibited from sale on TikTok Shop unless expressly stated otherwise:
    • Prescription veterinary products
    • Veterinary medications, including vaccines and medicated food
    • Veterinary medical equipment
    TikTok Shop allows only certain non-prescription consumer pet healthcare products and does not create an exception for prescription or veterinary-use regulated medical products.

    General Listing Requirements

    All Pet Healthcare listings must be for non-prescription products only. Sellers must ensure each listing is placed in the correct category and includes all required product information and attributes, as applicable, including:
    • Active ingredients
    • Safety warnings
    • California Proposition 65 disclosures (a law requiring warnings for products containing certain chemicals)
    • Species, dosage, age, and weight
    • Usage instructions
    • Any other legally required information, where applicable
    Where applicable, listings must also include:
    • EPA Registration Number and EPA Establishment Number for pesticide products
    • Dangerous goods, flammable liquid, or other hazard-related disclosures required by law or platform requirements
    Listings must not:
    • Make express or implied claims that a product can cure, treat, prevent, mitigate, or diagnose a disease, serious medical condition, or related symptoms in humans or animals.
    • Present a product as having medicinal effects, replacing professional veterinary care, or altering clinical measures associated with disease states.
    • Present a product as a substitute for professional veterinary advice, diagnosis, or treatment.
    • State or imply that a product is approved, authorized, endorsed, certified, or otherwise recognized by the U.S. Food and Drug Administration or another government or regulatory authority unless the claim is accurate and can be substantiated.
    All products must comply with applicable federal, state, and local laws, regulations, and sales restrictions.

    Environmental Protection Agency (EPA)-Regulated Products

    Applies to:
    • Flea Drops
    • Flea Collars for selected brands only
    • Fly & Mosquito Control
    Manufacturers and brand owners must provide:
    • EPA Registration Number (submitted as a product attribute)
    • Product label images showing the EPA Registration Number, current and legible, matching the product sold
    • Certificate of Analysis (COA) or test report, which may need to include:
      • Issuer name and qualification
      • Product identification (brand, name, SKU/variant, dosage form, pack configuration)
      • Batch/lot number
      • Manufacturing and expiration/retest dates
      • Issue date and specification reference
      • Tests performed, acceptance criteria, and actual results
      • A conclusion statement (pass/conforms/meets specification)
      • Signature or authorization from a responsible quality official
      • For pesticide-type products, the active ingredient(s) and safety/quality testing supporting lot release (the process of verifying each batch meets quality standards before it can be sold)
    • Compliance attestation on company letterhead, which may need to include:
      • Legal entity name and address
      • Authorized signatory name, title, email, signature, and date
      • Exact product scope and the applicable EPA Registration Number
      • A statement confirming submitted label images are true, current copies
      • A statement confirming the product sold matches the registered formulation and labeling
      • A statement of compliance with EPA/FIFRA (Federal Insecticide, Fungicide, and Rodenticide Act)/labeling requirements
      • A statement confirming COA/test report authenticity
      • A change-notification obligation (a requirement to inform regulators of any changes to the product)
    Authorized resellers must provide:
    • Proof of purchase (invoice)
    • Product label images showing the EPA Registration Number
    • Letter of authorization, which may need to include:
      • Brand owner's legal name
      • Reseller's legal name (matching the applicant exactly)
      • Issue date
      • Signatory name, title, signature, and email
      • Scope of authorization (brands/product lines/SKUs)
      • Territory and channel scope
      • Reseller's supply chain status
      • Validity period

    Food and Drug Administration (FDA)-Regulated / Over-the-Counter (OTC) Products

    Applies to:
    • Non-prescription Flea Pills
    • Itch Remedies
    • Relaxants & Anxiety Relief
    Manufacturers and brand owners must provide:
    • Proof of FDA facility registration, where applicable
    • cGMP certificate, where applicable
    • Certificate of Analysis (COA) or test report relating to the product sold
    • Product label images (all sides) showing required safety warnings
    Authorized resellers must provide:
    • Proof of purchase (invoice)
    • Product label images (all sides) showing required safety warnings
    • A valid letter of authorization from the brand owner or rights holder

    Enforcement Actions and Appeals

    We regularly review shops for compliance with this document and our TikTok Shop Restricted Products Guidelines. If any violations are identified, TikTok Shop may take enforcement action at our sole discretion. This may include, but is not limited to:
    • Rejecting category qualification application
    • Deducting points from the seller’s Account Health Rating
    • Removing product listings
    • Revoking access to offer products for sale
    • Issuing refunds to customers
    For more information on enforcement actions, refer to our Seller Enforcement Policy. To appeal an enforcement action, visit the Appeals section for guidance.

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    Key Points:
    This document outlines the requirements for selling Pet Supplies on TikTok Shop, and applies to all sellers, including manufacturers, importers, repackers, and resellers. These requirements are in place to ensure product safety for pets and to build trust with our customers. Pet supplies are also subject to our Restricted Products Policy.
    Sellers must comply with both this document and the Restricted Products Policy when listing pet supplies.

    Pet Supplies

    The following Pet Supplies are allowed to be sold on our platform through category qualification.
    • Pet Food
    • Pet Supplements
    If a product makes disease or health-condition claims, it may be regulated as an animal drug and is prohibited.
    Refer to the Electronic Product Requirements for information on selling electrical pet supplies, such as:
    • Electric Clippers
    • Habitat Lighting
    • Hair Dryers
    • Terrarium Heat Lamps
    Refer to the Pet Healthcare Product Requirements for information on selling pet healthcare products, such as:
    • Flea Drops
    • Non-prescription Flea Pills
    • Flea Collars for select brands
    • Itch Remedies
    • Fly & Mosquito Control
    • Relaxants & Anxiety Relief

    Prohibited Pet Supply Products

    The following pet supplies are prohibited from sale on TikTok Shop. Listing these items may result in enforcement actions as detailed in the 'Enforcement Actions and Appeals' section.
    • Veterinary and prescription diets. Medicated feeds (which contain animal drugs) and veterinary therapeutic or prescription diets marketed through veterinary channels or requiring veterinarian authorization are prohibited.
    • Cannabidiol (CBD) and other hemp- or cannabis-derived cannabinoids in pet products.
    • Unapproved new animal drugs, and products marketed with drug claims not approved for the intended animal species
    • Adulterated or misbranded products, including products with undeclared or unapproved ingredients
    • Products that are the subject of an FDA recall, market withdrawal, safety alert, or warning letter
    • Products containing endangered or protected species-derived ingredients that may violate wildlife-protection laws
    • Raw or freeze-dried pet food products that do not meet applicable pathogen standards (for example, products that test positive for Salmonella or Listeria monocytogenes) or that are the subject of an FDA recall or safety alert
    • Products found to be contaminated with pentobarbital or other euthanasia agents
    • Any product that is adulterated, misbranded, or otherwise in violation of the FD&C Act, FDA regulations, or applicable state laws

    Requirements To Sell Pet Food

    Sellers may be required to pass category qualification to sell pet supplies. This process may require submitting documentation to demonstrate eligibility to sell these products.
    Pet food is intended as a complete diet or a treat for daily feeding. This section outlines the requirements for selling pet food.

    Manufacturers, Importers, And Repackers

    Proof of Food and Drug Administration (FDA) Registration Manufacturers, importers or repackers may be required to submit a third-party issued FDA registration verification letter or a screenshot of the FDA registration portal. This must include:
    • Name of establishment. The name must match with the manufacturer or importer indicated on the product label.
    • Physical address of establishment
    • Operation type of the registered establishment
    • The FDA registration must be active at the time of submission.
    • If a screenshot of the FDA registration is submitted, the image must be able to indicate the screenshot is from the FDA website.
    • If the FDA registration verification letter is used by a third-party, the third-party name and contact information must be clearly identified on the verification letter.
    Good Manufacturing Practice (cGMP) Certification Manufacturers, importers, or repackers may be required to submit a current Good Manufacturing Practice (cGMP) certificate. The FDA enforces cGMP standards to ensure the proper design, monitoring, and control of manufacturing processes and facilities.
    The cGMP certificate must:
    • Be valid and not expired at the time of submission.
    • Clearly state that the certified facility complies with 21 CFR Part 507. This regulation covers Current Good Manufacturing Practice, Hazard Analysis, and Risk-Based Preventive Controls for Food for Animals.
    Sample Product LabelManufacturers, importers or repackers may be required to submit a sample product label, which must include the following:
    • Product name and information
    • Net quantity
    • Manufacturer/distributor's name and address
    • List of ingredients arranged by weight, from most to least
    • Guaranteed Analysis (minimum percentages of crude protein and crude fat; maximum percentages of crude fiber and moisture)
    • Nutritional adequacy statement (for example, a statement of AAFCO Nutrient Profile compliance or the feeding-trial method used to substantiate it), where the product is a complete and balanced diet
    • Feeding directions, where the product is a complete and balanced diet
    • Intended species and life stage
    • Calorie (kcal) statement, as required by FDA for many pet food products
    • Lot number and expiration or best-by date
    Product Lab Test ReportSellers must submit at least one valid product lab test report from an approved laboratory for each pet food or pet supplement intended for sale on TikTok Shop.
    The test report must be one of the following:
    • A valid test report from TikTok Shop Accredited Partner Laboratories (listed below)
    • A valid test report from an in-house ISO/IEC 17025–accredited laboratory (an international standard for testing and calibration laboratories), plus a valid ISO certificate
    • A valid test report from an in-house laboratory, plus a valid cGMP certificate compliant with 21 CFR Part 507
    Test Report Requirements All submitted test reports must meet all of the following:
    • Issued within the last 180 days
    • Cover products that match the purchase invoice, including brand and manufacturer details
    • Display the same company name and address as the selling account
      • If the seller is the manufacturer, the manufacturer listed on the report must match the selling account
    Required Test ContentA valid test report must include:
    • Microbiological testing (including, at minimum, Salmonella and Enterobacteriaceae/coliforms)
    • Heavy metals testing (including lead, arsenic, cadmium, and mercury)
    • Mycotoxin testing (including aflatoxin), where applicable to the ingredient profile
    • Contaminant testing, such as pesticides or melamine (as labeled on the report)
    • Nutritional adequacy / guaranteed analysis verification
      • The reported values for crude protein, crude fat, crude fiber, and moisture must fall within the tolerances of the product's stated guaranteed analysis and any applicable AAFCO Nutrient Profile
    Association of American Feed Control Officials (AAFCO) label
    • Guaranteed Analysis (minimum percentages of crude protein and crude fat; maximum percentages of crude fiber and moisture)
    • Nutritional adequacy statement (e.g., statement of AAFCO Nutrient Profile compliance or the feeding trial method used to substantiate it), where the product is a complete and balanced diet
    • Feeding directions, where the product is a complete and balanced diet
    • Intended species and life stage
    TikTok Shop Accredited Partner LaboratoriesAccepted partner laboratories include:
    • Eurofins
    • NSF (National Sanitation Foundation) International
    • SGS (General Society of Surveillance)
    • UL (Underwriters Laboratories) Solutions
    • TÜV Süd
    • Mérieux NutriSciences
    • Intertek
    • Certified Laboratories

    Resellers

    Resellers of pet food may be required to submit the following documents:
    Purchase InvoiceResellers may be required to submit a legible purchase invoice issued by the product’s manufacturer. The invoice must meet all of the following requirements:
    • Be dated within the last 180 days
    • Show the same name and address as the selling account
    • Include the full name and address of the manufacturer or distributor
    • Clearly describe the pet food being listed on TikTok Shop
    • Reflect a combined purchase of at least 10 units
    Sample Product LabelResellers may be required to submit a sample product label, which must include the following:
    • Product name and information
    • Net quantity
    • Manufacturer/distributor's name and address
    • List of ingredients arranged by weight, from most to least
    Product Lab Test ReportSellers must submit at least one valid product lab test report from an approved laboratory for each pet food or pet supplement intended for sale on TikTok Shop.
    The test report must be one of the following:
    • A valid test report from TikTok Shop Accredited Partner Laboratories (listed below)
    • A valid test report from an in-house ISO/IEC 17025–accredited laboratory (an international standard for testing and calibration laboratories), plus a valid ISO certificate
    • A valid test report from an in-house laboratory, plus a valid cGMP certificate compliant with 21 CFR Part 507
    Test Report Requirements All submitted test reports must meet all of the following:
    • Issued within the last 180 days
    • Cover products that match the purchase invoice, including brand and manufacturer details
    • Display the same company name and address as the selling account
      • If the seller is the manufacturer, the manufacturer listed on the report must match the selling account
    Required Test ContentA valid test report must include:
    • Microbiological testing (including, at minimum, Salmonella and Enterobacteriaceae/coliforms)
    • Heavy metals testing (including lead, arsenic, cadmium, and mercury)
    • Mycotoxin testing (including aflatoxin), where applicable to the ingredient profile
    • Contaminant testing, such as pesticides or melamine (as labeled on the report)
    • Nutritional adequacy / guaranteed analysis verification
      • The reported values for crude protein, crude fat, crude fiber, and moisture must fall within the tolerances of the product's stated guaranteed analysis and any applicable AAFCO Nutrient Profile
    Association of American Feed Control Officials (AAFCO) label
    • Guaranteed Analysis (minimum percentages of crude protein and crude fat; maximum percentages of crude fiber and moisture)
    • Nutritional adequacy statement (e.g., statement of AAFCO Nutrient Profile compliance or the feeding trial method used to substantiate it), where the product is a complete and balanced diet
    • Feeding directions, where the product is a complete and balanced diet
    • Intended species and life stage
    TikTok Shop Accredited Partner LaboratoriesAccepted partner laboratories include:
    • Eurofins
    • NSF (National Sanitation Foundation) International
    • SGS (General Society of Surveillance)
    • UL (Underwriters Laboratories) Solutions
    • TÜV Süd
    • Mérieux NutriSciences
    • Intertek
    • Certified Laboratories

    Requirements to Sell Pet Supplements

    Pet supplements are intended to add specific nutrients or substances to the diet and are not fed as a primary food source.
    This section outlines the requirements for selling pet supplements, which includes the following:
    • Digestive Remedies (Dogs & Cats)
    • Amino Acids (Dogs & Cats)
    • Antioxidants (Dogs & Cats)
    • Fish Oil Supplements (Dogs & Cats)
    • Herbal Supplements (Dogs & Cats)
    • Multivitamins (Dogs & Cats)
    • Probiotics (Dogs & Cats)

    Manufacturers, Importers, And Repackers

    Manufacturers, importers, and repackers of pet supplements may be required to submit the following documents:
    Proof of Food and Drug Administration (FDA) Registration Manufacturers, importers or repackers may be required to submit a third-party issued FDA registration verification letter or a screenshot of the FDA registration portal. This must include:
    • Name of establishment. The name must match with the manufacturer or importer indicated on the product label.
    • Physical address of establishment
    • Operation type of the registered establishment
    • The FDA registration must be active at the time of submission.
    • If a screenshot of the FDA registration is submitted, the image must be able to indicate the screenshot is from the FDA website.
    • If the FDA registration verification letter is used by a third-party, the third-party name and contact information must be clearly identified on the verification letter.
    Good Manufacturing Practice (cGMP) Certification Manufacturers, importers, or repackers may be required to submit a current Good Manufacturing Practice (cGMP) certificate. The FDA enforces cGMP standards to ensure the proper design, monitoring, and control of manufacturing processes and facilities.
    The cGMP certificate must:
    • Be valid and not expired at the time of submission.
    • Clearly state that the certified facility complies with 21 CFR Part 507.
    Sample Product LabelManufacturers, importers, and repackers may be required to submit clear images of the front and back labels of a sample pet supplement intended for sale on TikTok Shop. All label information must be clearly visible.
    The front label must include:
    • Product name
    • Name of the animal species the product is intended for
    • Net weight/quantity
    • Specification of type of supplement included
    The back label must include:
    • Manufacturer or distributor's name and address
    • Ingredients in the product
    • Serving size
    Product Lab Test ReportSellers must submit at least one valid product lab test report from an approved laboratory for each pet food or pet supplement intended for sale on TikTok Shop.
    The test report must be one of the following:
    • A valid test report from TikTok Shop Accredited Partner Laboratories (listed below)
    • A valid test report from an in-house ISO/IEC 17025–accredited laboratory (an international standard for testing and calibration laboratories), plus a valid ISO certificate
    • A valid test report from an in-house laboratory, plus a valid cGMP certificate compliant with 21 CFR Part 507
    Test Report Requirements All submitted test reports must meet all of the following:
    • Issued within the last 180 days
    • Cover products that match the purchase invoice, including brand and manufacturer details
    • Display the same company name and address as the selling account
      • If the seller is the manufacturer, the manufacturer listed on the report must match the selling account
    Required Test ContentA valid test report must include:
    • Microbiological testing (including, at minimum, Salmonella and Enterobacteriaceae/coliforms)
    • Heavy metals testing (including lead, arsenic, cadmium, and mercury)
    • Mycotoxin testing (including aflatoxin), where applicable to the ingredient profile
    • Contaminant testing, such as pesticides or melamine (as labeled on the report)
    • Nutritional adequacy / guaranteed analysis verification
      • The reported values for crude protein, crude fat, crude fiber, and moisture must fall within the tolerances of the product's stated guaranteed analysis and any applicable AAFCO Nutrient Profile
    Association of American Feed Control Officials (AAFCO) label
    • Guaranteed Analysis (minimum percentages of crude protein and crude fat; maximum percentages of crude fiber and moisture)
    • Nutritional adequacy statement (e.g., statement of AAFCO Nutrient Profile compliance or the feeding trial method used to substantiate it), where the product is a complete and balanced diet
    • Feeding directions, where the product is a complete and balanced diet
    • Intended species and life stage
    TikTok Shop Accredited Partner LaboratoriesAccepted partner laboratories include:
    • Eurofins
    • NSF (National Sanitation Foundation) International
    • SGS (General Society of Surveillance)
    • UL (Underwriters Laboratories) Solutions
    • TÜV Süd
    • Mérieux NutriSciences
    • Intertek
    • Certified Laboratories

    Reseller

    Resellers of pet supplements may be required to submit the following documents:
    Purchase Invoice or Proof of PurchaseResellers must submit a legible purchase invoice or proof of purchase issued by the product's manufacturer or distributor. The invoice must meet all of the following requirements:
    • Be dated within the last 180 days
    • Show the same name and address as the selling account
    • Include the full name and address of the manufacturer or distributor
    • Clearly describe the pet food or pet supplement being listed on TikTok Shop
    • Reflect a combined purchase of at least 10 units
    • Be written in a language supported by TikTok Shop
    Additional Information:
    • Pricing information may be omitted (optional)
    • TikTok Shop reserves the right to verify the submitted documentation by contacting the product vendor listed on the invoice
    • Retail order confirmations or invoices are not accepted
    Sample Product LabelResellers may be required to submit clear images of the front and back labels of a sample pet supplement intended for sale on TikTok Shop. All label information must be clearly visible.
    The front label must include:
    • Product name
    • Name of the animal species the product is intended for
    • Net weight/quantity
    • Specification of type of supplement included
    The back label must include:
    • Manufacturer or distributor's name and address
    • Ingredients in the product
    • Serving size
    Product Lab Test ReportSellers must submit at least one valid product lab test report from an approved laboratory for each pet food or pet supplement intended for sale on TikTok Shop.
    The test report must be one of the following:
    • A valid test report from TikTok Shop Accredited Partner Laboratories (listed below)
    • A valid test report from an in-house ISO/IEC 17025–accredited laboratory (an international standard for testing and calibration laboratories), plus a valid ISO certificate
    • A valid test report from an in-house laboratory, plus a valid cGMP certificate compliant with 21 CFR Part 507
    Test Report Requirements All submitted test reports must meet all of the following:
    • Issued within the last 180 days
    • Cover products that match the purchase invoice, including brand and manufacturer details
    • Display the same company name and address as the selling account
      • If the seller is the manufacturer, the manufacturer listed on the report must match the selling account
    Required Test ContentA valid test report must include:
    • Microbiological testing (including, at minimum, Salmonella and Enterobacteriaceae/coliforms)
    • Heavy metals testing (including lead, arsenic, cadmium, and mercury)
    • Mycotoxin testing (including aflatoxin), where applicable to the ingredient profile
    • Contaminant testing, such as pesticides or melamine (as labeled on the report)
    • Nutritional adequacy / guaranteed analysis verification
      • The reported values for crude protein, crude fat, crude fiber, and moisture must fall within the tolerances of the product's stated guaranteed analysis and any applicable AAFCO Nutrient Profile
    Association of American Feed Control Officials (AAFCO) label
    • Guaranteed Analysis (minimum percentages of crude protein and crude fat; maximum percentages of crude fiber and moisture)
    • Nutritional adequacy statement (e.g., statement of AAFCO Nutrient Profile compliance or the feeding trial method used to substantiate it), where the product is a complete and balanced diet
    • Feeding directions, where the product is a complete and balanced diet
    • Intended species and life stage
    TikTok Shop Accredited Partner LaboratoriesAccepted partner laboratories include:
    • Eurofins
    • NSF (National Sanitation Foundation) International
    • SGS (General Society of Surveillance)
    • UL (Underwriters Laboratories) Solutions
    • TÜV Süd
    • Mérieux NutriSciences
    • Intertek
    • Certified Laboratories

    Enforcement Actions and Appeals

    TikTok Shop regularly reviews sellers' shops for compliance with platform policies. If any violations are identified, TikTok Shop may take enforcement action at its sole discretion. The final decision is at the platform's discretion, and actions may include, but are not limited to:
    • Rejecting category qualification application
    • Deducting points from the seller’s Account Health Rating
    • Removing product listings
    • Revoking access to offer products for sale
    • Issuing refunds to customers
    TikTok Shop reserves the right to report sellers who violate applicable laws or regulations to the appropriate legal authorities where appropriate.
    Sellers should note that some products that are legally sold in their local area, state, or country may still be prohibited under TikTok Shop policies.
    For more information on enforcement actions, see Seller Enforcement Policy. For appeals, see Appeals section.
    This policy is provided for informational purposes to help sellers understand TikTok Shop's requirements. It is not legal advice and does not create any additional legal obligation beyond applicable law. Sellers are solely responsible for complying with all applicable federal, state, and local laws and regulations, including any changes to those laws or regulations after publication of this policy, and should consult their own legal counsel with questions about their specific obligations.

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    This is the complete line-level change set recomputed from the linked snapshots. It is not the shortened Discord alert excerpt.

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    1. To sell Pet Supplies, sellers may need to submit documentation through the Qualification Center (our tool for sellers to apply for permission to sell restricted products).Requirements vary depending on the role of the seller.
    2. This document outlines the requirements for selling Pet Supplies on TikTok Shop, and applies to all sellers, including manufacturers, importers, repackers, and resellers. These requirements are in place to ensure product safety for pets and to build trust with our customers. Pet supplies are also subject to our TikTok Shop Restricted Products Guidelines. Sellers must comply with both this document and the TikTok Shop Restricted Products Guidelines when listing pet supplies.
    3. Pet Healthcare Products may be offered by invite-only sellers. See our section below for more details.
    4. Electrical Pet Supplies
    5. Please refer to our Electronic Product Requirementsfor information on selling electrical pet supplies, such as:
    6. Prohibited Products
    7. Pet Healthcare products, which include, but are not limited to:
    8. veterinary medications, including vaccines and medicated food
    9. veterinary medical equipment
    10. Requirements To Sell Pet Supplies
    11. For pet healthcare products, invited sellers must apply through the invite-only process provided by their Account Manager (AM).
    12. Detailed requirements are listed in the sections below. Open each section to view what is needed.
    13. We regularly review shops for compliance with this document and our TikTok Shop Restricted Products Guidelines. If any violations are identified, TikTok Shop may take enforcement action at our sole discretion. This may include, but is not limited to:
    14. For more information on enforcement actions, refer to our Seller Enforcement Policy. To appeal an enforcement action, visit theAppealssection for guidance.

    Added

    1. To sell Pet Supplies, sellers may need to submit documentation through the Qualification CenterRequirements vary depending on the role of the seller.
    2. This document outlines the requirements for selling Pet Supplies on TikTok Shop, and applies to all sellers, including manufacturers, importers, repackers, and resellers. These requirements are in place to ensure product safety for pets and to build trust with our customers. Pet supplies are also subject to our Restricted Products Policy.
    3. Sellers must comply with both this document and the Restricted Products Policy when listing pet supplies.
    4. If a product makes disease or health-condition claims, it may be regulated as an animal drug and is prohibited.
    5. Refer to the Electronic Product Requirementsfor information on selling electrical pet supplies, such as:
    6. Refer to the Pet Healthcare Product Requirements for information on selling pet healthcare products, such as:
    7. Flea Drops
    8. Non-prescription Flea Pills
    9. Flea Collars for select brands
    10. Itch Remedies
    11. Fly & Mosquito Control
    12. Relaxants & Anxiety Relief
    13. Prohibited Pet Supply Products
    14. Veterinary and prescription diets. Medicated feeds (which contain animal drugs) and veterinary therapeutic or prescription diets marketed through veterinary channels or requiring veterinarian authorization are prohibited.
    15. Cannabidiol (CBD) and other hemp- or cannabis-derived cannabinoids in pet products.
    16. Unapproved new animal drugs, and products marketed with drug claims not approved for the intended animal species
    17. Adulterated or misbranded products, including products with undeclared or unapproved ingredients
    18. Products that are the subject of an FDA recall, market withdrawal, safety alert, or warning letter
    19. Products containing endangered or protected species-derived ingredients that may violate wildlife-protection laws
    20. Raw or freeze-dried pet food products that do not meet applicable pathogen standards (for example, products that test positive for Salmonella or Listeria monocytogenes) or that are the subject of an FDA recall or safety alert
    21. Products found to be contaminated with pentobarbital or other euthanasia agents
    22. Any product that is adulterated, misbranded, or otherwise in violation of the FD&C Act, FDA regulations, or applicable state laws
    23. Requirements To Sell Pet Food
    24. Pet food is intended as a complete diet or a treat for daily feeding. This section outlines the requirements for selling pet food.
    25. Manufacturers, Importers, And Repackers
    26. Manufacturers, Importers, And Repackers
    27. Product Lab Test Report
    28. Product Lab Test Report
    29. Product Lab Test Report
    30. Product Lab Test Report
    31. Sellers must submit at least one valid product lab test report from an approved laboratory for each pet food or pet supplement intended for sale on TikTok Shop.
    32. Sellers must submit at least one valid product lab test report from an approved laboratory for each pet food or pet supplement intended for sale on TikTok Shop.
    33. Sellers must submit at least one valid product lab test report from an approved laboratory for each pet food or pet supplement intended for sale on TikTok Shop.
    34. Sellers must submit at least one valid product lab test report from an approved laboratory for each pet food or pet supplement intended for sale on TikTok Shop.
    35. The test report must be one of the following:
    36. The test report must be one of the following:
    37. The test report must be one of the following:
    38. The test report must be one of the following:
    39. A valid test report from TikTok Shop Accredited Partner Laboratories (listed below)
    40. A valid test report from TikTok Shop Accredited Partner Laboratories (listed below)
    41. A valid test report from TikTok Shop Accredited Partner Laboratories (listed below)
    42. A valid test report from TikTok Shop Accredited Partner Laboratories (listed below)
    43. A valid test report from an in-house ISO/IEC 17025–accredited laboratory (an international standard for testing and calibration laboratories), plus a valid ISO certificate
    44. A valid test report from an in-house ISO/IEC 17025–accredited laboratory (an international standard for testing and calibration laboratories), plus a valid ISO certificate
    45. A valid test report from an in-house ISO/IEC 17025–accredited laboratory (an international standard for testing and calibration laboratories), plus a valid ISO certificate
    46. A valid test report from an in-house ISO/IEC 17025–accredited laboratory (an international standard for testing and calibration laboratories), plus a valid ISO certificate
    47. A valid test report from an in-house laboratory, plus a valid cGMP certificate compliant with 21 CFR Part 507
    48. A valid test report from an in-house laboratory, plus a valid cGMP certificate compliant with 21 CFR Part 507
    49. A valid test report from an in-house laboratory, plus a valid cGMP certificate compliant with 21 CFR Part 507
    50. A valid test report from an in-house laboratory, plus a valid cGMP certificate compliant with 21 CFR Part 507
    51. Resellers
    52. Resellers of pet food may be required to submit the following documents:
    53. Requirements to Sell Pet Supplements
    54. Pet supplements are intended to add specific nutrients or substances to the diet and are not fed as a primary food source.
    55. This section outlines the requirements for selling pet supplements, which includes the following:
    56. Digestive Remedies (Dogs & Cats)
    57. Amino Acids (Dogs & Cats)
    58. Antioxidants (Dogs & Cats)
    59. Fish Oil Supplements (Dogs & Cats)
    60. Herbal Supplements (Dogs & Cats)
    61. Multivitamins (Dogs & Cats)
    62. Probiotics (Dogs & Cats)
    63. Manufacturers, importers, and repackers of pet supplements may be required to submit the following documents:
    64. Reseller
    65. Resellers of pet supplements may be required to submit the following documents:
    66. TikTok Shop regularly reviews sellers' shops for compliance with platform policies. If any violations are identified, TikTok Shop may take enforcement action at its sole discretion. The final decision is at the platform's discretion, and actions may include, but are not limited to:
    67. TikTok Shop reserves the right to report sellers who violate applicable laws or regulations to the appropriate legal authorities where appropriate.
    68. Sellers should note that some products that are legally sold in their local area, state, or country may still be prohibited under TikTok Shop policies.
    69. For more information on enforcement actions, see Seller Enforcement Policy. For appeals, see Appeals section.
    70. This policy is provided for informational purposes to help sellers understand TikTok Shop's requirements. It is not legal advice and does not create any additional legal obligation beyond applicable law. Sellers are solely responsible for complying with all applicable federal, state, and local laws and regulations, including any changes to those laws or regulations after publication of this policy, and should consult their own legal counsel with questions about their specific obligations.

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