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Key Points:This policy applies to all sellers and creators on TikTok Shop.This article is intended solely as an informational resource to provide general guidance on health-related content and aims to protect users and prevent misleading or harmful content. Sellers and creators are responsible for complying with the Community Guidelines and all TikTok Shop Policies. This includes, but is not limited to, the Prohibited Products Policy and Content Policy.
- Medical Claims: For non-Over-the-Counter (non-OTC) products, any statements that imply a product can diagnose, treat, cure, mitigate, or prevent any disease or medical condition without professional supervision are prohibited.
- Medical claims are only permitted for Over-the-Counter (OTC) drugs when they are fully consistent with the Drug Facts label (specifically the “Uses” section).
- All other products must not make medical claims of any kind.
- Weight Management Claims: Statements that suggest a product may cause weight loss, weight gain, muscle gain, fat burning, or body transformation are prohibited.
- Wellness Claims: Statements that suggest a product can prevent or cure any wellness condition related to physical, mental, or emotional well-being are prohibited.
Additionally, this article:
- Provides indications of which products and claims are generally prohibited, along with reasons why such restrictions may exist.
- Outlines TikTok Shop’s policies on medical and weight management claims for both product listings and content (videos and LIVE streams).
- Suggests approaches for responsibly promoting wellness-related content and products.
Product & Listing Policies: Prohibited Products and Actions
TikTok Shop’s prohibited product and listing policies protect users and ensure a safe, honest shopping experience. These policies are intended to encourage a transparent and trustworthy environment.General Requirements
When listing products, sellers and creators must ensure:- Titles, descriptions, images, packaging, and labels set realistic expectations.
- All content complies with TikTok’s standards for truthfulness, accuracy, and safety.
Prohibited Products
Examples of medical and weight management products that are prohibited on TikTok Shop include, but are not limited to:- Body and Mental Wellness Products: Items marketed for weight loss, weight gain, fat reduction, detox, appetite suppressants, or that promote unsafe mental health behaviors (for example, self-harm, disordered eating), and products that use 'Glucagon-like peptide (GLP)' or any variation of it in their branding or product title.
- Medicines, Medical Devices, and Medicinal Supplements: Prescription-only medicines, certain Over-the-Counter (OTC) or unlicensed supplements, steroids, Cannabidiol (CBD, a compound found in cannabis) beauty products, and certain medical devices.
Refer to the Prohibited Products Policy for more information.
Prohibited Actions
Certain actions and claims are not permitted on TikTok Shop and may result in policy violations. This policy applies to all listings and includes, but is not limited to, the following:- Weight-related claims: This may involve promises of weight loss, weight gain, fat reduction, or targeted body changes. For example, guaranteed, effortless, or permanent results must not be suggested.
- Ingredient claims: These include statements promoting weight management effects. Describe the relationship between a food, dietary ingredient, or supplement and a reduced risk of a disease or health-related condition.
Content Guidelines
In addition to product policies, content must also follow specific guidelines. Our policies prohibit certain types of medical and weight management content to help protect users, prevent misinformation, and maintain a safe shopping experience.Content Policies (Videos & LIVE streams)
TikTok Shop’s content policies are intended to help protect users and support a safe, trustworthy environment. For broader guidance on content, refer to the Content Policy.Requirements (to keep in mind): Content should generally align with the Content Policy, including (but not limited to):
- Visuals, videos, images, captions, hashtags, and LIVE streams
- Titles, hyperlinks, and descriptions
- Character speeches, nicknames, and personal introductions
- Clothing, behavior, voice, and mic setups
Note on Disordered Eating: Content that promotes starving, bingeing, purging, unsafe fasting, body shaming, or other disordered behaviors is strictly prohibited.
- Weight claims: Content that appears to promote products with promises of weight loss, gain, fat reduction, or targeted body changes; guaranteed, effortless, or permanent results; or ingredient claims related to weight loss.
- Wellness and medical claims: Content that appears to promote products with claims that they can cure, prevent, or treat serious conditions that require professional treatment or diagnosis.
- Glucagon-like peptide-1 (GLP-1) Products: Products with "GLP" in the name or description are not permitted for sale or promotion.
- False or exaggerated claims: This includes content that implies body transformation within an unrealistic timeframe or makes exaggerated promises about performance, effects, or results, even with disclaimers. Also prohibited are false health claims that discourage professional medical consultations, suggest a product is superior to a healthy lifestyle, or falsely attribute medical credibility to a product.
- Misrepresentation of product credibility: Statements that could inaccurately suggest awards, certifications, guarantees, or warranties.
- Misleading product information: Content that presents brand names, descriptions, key attributes, or product functions in a way that could be inconsistent with the product being sold.
- Misleading visuals: Before-and-after photos (with limited exceptions, such as skin-tightening examples accompanied by a disclaimer), as well as edited images, filters, or other digital effects that may artificially enhance or imply product results.
- Harmful or unsafe claims: Hashtags or content that appear to promote extreme or dangerous behaviors (for example, #StarveMax, #BoneSmashing), malicious comparisons, or wellness claims without scientific evidence.
- General wellness tips, such as balanced eating, exercise, and sleep routines.
- Product reviews that describe personal experiences without promising transformation or extreme results.
- Safe, neutral lifestyle products, like yoga mats, resistance bands, or general fitness equipment.
- Fitness or nutrition content that emphasizes sports, general athleticism, or long-term health, rather than weight loss.
- Competitive eating contests presented as entertainment.
- Medically necessary surgeries or health interventions, when guided by qualified professionals.
- Religious or political fasting, shared in a cultural or informational context.
- Content featuring differently-abled or disabled bodies in a respectful and inclusive way.
- Content with a focus on overall wellness rather than weight loss or muscle gain. For example, protein powder might be discussed in terms of supporting energy, immunity, skin and hair health, gut balance, stress recovery, or bone strength.
Medical Claims
Medical claims are generally understood as statements that imply a product might treat, cure, prevent, or alleviate a medical condition.Why medical claims could be restricted:
- Such claims may mislead customers and create unrealistic or unsafe expectations.
- They could potentially cause physical or mental harm if products are unsafe or used incorrectly.
- They might lead to dissatisfaction, complaints, or negative reviews when expectations are not met.
- "This supplement prevents heart disease."
- "This tea eases Post-Traumatic Stress Disorder (PTSD) symptoms."
- "Doctors do not want you to know about this product. My psoriasis disappeared!"
- Using images of real medical symptoms in connection with a product.
- Discouraging users from seeking proper healthcare consultation with professionals.
- Featuring doctor or nurse imagery in ways that might imply or suggest endorsement.
- Making claims that appear to position a product as superior to prescription-only treatments.
- Using hashtags that could imply a medical effect (for example, #SupplementToCureCancer)
Violations of any policies in this article may result in enforcement actions, including but not limited to content removal, listing suppression, or account-level penalties.
Examples of Permissible Medical Claims
For X Brand Pain Relief (a medication containing ibuprofen and acetaminophen), any claims must be fully consistent with those listed under the “Uses” section on the product’s Drug Facts label.Compliant Claims May Include
- Relief of headaches, toothaches, backaches, menstrual cramps, muscle aches, or minor arthritis pain, when consistent with the product’s Drug Facts label
- Pain relief lasting up to 8 hours, if explicitly stated on the product label
- Stating the product has no side effects (for example, acetaminophen carries a risk of liver damage)
- Claiming the product fully cures or resolves arthritis, as it is only indicated for temporary relief of minor arthritis pain
- Associating the product with the treatment of unrelated medical conditions (for example, allergies, Attention-Deficit/Hyperactivity Disorder (ADHD), or other conditions beyond its labeled pain-relief indications)
Creator Guide (US Only)
To ensure compliance with US-only availability requirements, qualified creators must enable the Geo-Toggle feature (a tool that restricts content visibility to specific regions) before promoting OTC products in both video content and LIVE streams.How to Enable Geo-Targeting (Step-by-Step)Failure to enable this feature may result in content removal.
Wellness Claims
Wellness claims are statements suggesting a product can prevent or cure any condition related to physical, mental, or emotional well-being. Do not claim that a promoted product will prevent or cure any wellness condition, even if disclaimers are provided.Why wellness claims could be restricted: Such claims can mislead users, create unsafe expectations, and may cause harm if products are used incorrectly.
- Examples of prohibited wellness claims: "This essential oil blend cures anxiety," "Drink this juice to prevent colds."
Weight Management Claims
Weight management claims are generally understood as statements that suggest a product might cause weight loss, weight gain, fat reduction, or body transformation, whether expressed verbally, visually, or in writing.Why weight management claims could be restricted:
- They may mislead viewers about what results are realistic.
- They could encourage unhealthy behaviors or disordered eating in some cases.
- They might contribute to harmful body image expectations.
- Restricting such claims is intended to help protect users from potentially unsafe products, misinformation, and harmful health practices.
- Pharmaceutical products or weight loss medications
- Diet pills or fat burners
- Muscle-enhancing pharmaceuticals
- Products that appear to promise extreme body changes or unrealistic health outcomes
- Promotions appear to focus on broader wellness aspects (such as hydration, energy, recovery, balance, or confidence) rather than positioning weight loss or muscle gain as the central claim.
- The products seem to be presented responsibly as part of a balanced, long-term approach to health.
Examples of Prohibited Weight Management ClaimsExplicit or implicit statements or visuals suggesting a product can cause rapid, extreme, or guaranteed physical transformations are generally considered prohibited. Such claims can mislead customers with unrealistic expectations and may encourage unhealthy or unsafe health practices.
Examples could include, but are not limited to:
- "Drop 10 pounds in a week with this supplement"
- "Burn belly fat instantly with this tea"
- "Lose weight without diet or exercise"
- "Take this snack daily and never worry about weight gain"
- "No longer obese, thanks to this product!"
- "Get slim legs right away when you use this lotion"
- Phrases such as "Burn fat fast"
- "This product helped me drop from size 16 to size 8"
- Comparisons of results to prescription drugs (for example, GLP-1 medications)
- Product promises that appear to suggest weight loss or gain, fat reduction, or body transformation (for example, waist trainers).
- Ingredient claims that may be interpreted as attributing weight loss effects.
- Personal testimonials that imply a product directly caused weight changes.
- Visuals that might be misleading, such as before-and-after images (with limited exceptions for debloating) or transformation graphics.
- Hashtags that could be interpreted as promoting weight loss (for example, #DropPoundsSupplement, #FatBurningTea).
Regulatory Claims
Regulatory claims are specific statements about a product's health benefits, nutrient content, or certifications that are regulated by government agencies (for example, FDA, USDA, FTC). Why these claims are restricted: These claims must be truthful, not misleading, and backed by scientific evidence to comply with the law and protect consumers. Examples of regulated claims include:- Health Claims: "May reduce risk of osteoporosis"
- Nutrient Content Claims: "High in vitamin C"
- Structure/Function Claims: "Supports healthy digestion"
- Certifications: USDA Organic, Gluten-Free, Non-Genetically Modified Organism (Non-GMO) (must be verified)
Best Practices for Health & Wellness Content
- Focus on holistic health, including physical, mental, and emotional well-being.
- Share practical tips for nutrition, meal planning, and exercise without making promises about specific results.
- Promote healthy lifestyle products in a safe and responsible way.
- Review the product selection risk reminder and use the video pre-check tool before posting.
- Complete any required quizzes or reviews after receiving a violation notice before promoting health-related products again.
- For additional guidance, refer to How to Avoid Misleading Content and Best Practices for Promotional Content.
Promoting Sexual Wellness Products
Invited sellers and creators may promote certain sexual wellness products. This includes:- Condoms
- Lubricants
- Fertility tests
- Ovulation kits
- Pregnancy tests
- Fertility thermometers
- Sexual performance enhancers
Seller Responsibility
Information provided to sellers and creators about marketing claims or product descriptions is for general informational purposes only. It does not constitute legal, regulatory, or compliance advice.Sellers are solely responsible for:
- Conducting their own due diligence
- Obtaining independent legal or regulatory review when needed
- Ensuring their products and claims comply with applicable FDA, FTC, and other regulatory requirements
- FDA Guidance on Structure/Function Claims
- FDA Warning Letters on Unproven Infertility Supplements
- FTC Truth in Advertising Standards
Content Requirements
Content must meet our requirements, including but not limited to:- Must not make prohibited medical or wellness claims, including promises about fertility, pregnancy outcomes, or sexual performance without verified scientific evidence.
- Must not include nudity, sexualized behavior, or suggestive humor, consistent with our Content Policy, Community Guidelines, and Seller Terms of Service.
Content Best Practices
Creators and sellers should:- Focus on product features, materials, and intended use, using clear and professional language
- Ensure claims are accurate and supported by the product listing
- Use neutral wording such as "designed to support," "intended for," or "helps maintain" rather than explicit or embellished descriptions
- Show packaging, labels, and product details rather than simulating use
- Avoid physical demonstrations that suggest sexual activity or intimate use
- Keep visuals and presentation informational, with neutral framing and tone
For additional guidance:
- Refer to our Prohibited Content for Platform Safety article for guidance on avoiding nudity and sexualized behavior.
- For additional guidance, invited sellers and creators may also refer to the Medical Devices and Medical Supplies Policy.
Frequently Asked Questions (FAQ)
Can I sell weight loss or muscle gain products on TikTok Shop?No. TikTok Shop does not allow the sale or promotion of products designed specifically for weight loss or muscle gain, including diet pills, fat burners, steroids, muscle-enhancing pharmaceuticals, and any product making extreme body change claims. This applies even if the product is from a licensed pharmacy.Are any weight loss or muscle gain claims allowed in my marketing?No, these are not permitted. Harmful claims are also prohibited. Please avoid the following:
- Promises of rapid or guaranteed results
- "Miracle" claims
- Unrealistic body expectations or body-shaming language
- Claims that certain clothing (for example, waist trainers) directly causes weight loss
- Comparing results to pharmaceutical products, such as suggesting the promoted product is more effective than prescription medication.
How should I present products that may contribute to weight loss or muscle gain?Do not make claims about weight loss or muscle gain. Focus on:
- Highlight overall wellness, balanced living, and achievable fitness goals
- Show the product as 1 element of a healthy lifestyle, not a promised fix
- Prescription or high-risk weight loss products (for example, compounded GLP-1 medications):
- Lower-risk products (for example, general wellness supplements like berberine):