Creator TL;DR
AI-generated from the captured TikTok policy text. Verify against the TikTok source before acting.
TikTok Shop restricts health-related content that makes medical, wellness, or high-risk weight-management claims, especially if it suggests diagnosis, treatment, cure, prevention, or dramatic body changes. OTC drug claims are allowed only when they match the official Drug Facts label. Creators and sellers should keep content factual, neutral, and consistent with the product label and TikTok policies.
Key points
- No medical claims for non-OTC products.
- OTC drug claims must match the Drug Facts label, especially the Uses section.
- No claims that a product can prevent, cure, treat, or alleviate wellness or serious medical conditions.
- No high-risk weight loss, weight gain, fat reduction, or muscle gain claims.
- No GLP-1 / steroid equivalence claims or content suggesting prescription-drug-like effects.
- No misleading before-and-after visuals, exaggerated timelines, or guaranteed results.
- Some general wellness content is allowed when it stays low-risk and realistic.
- Creators in the US must enable Geo-Toggle before promoting OTC products in video or LIVE.
- Content should stay neutral, factual, and product-focused, especially for sexual wellness products.
Say / show
- Keep titles, descriptions, captions, hashtags, visuals, and LIVE content truthful and realistic.
- Use only claims supported by the product label or official packaging.
- Promote general wellness topics like balanced eating, exercise, sleep, hydration, recovery, and long-term health.
- Use neutral wording such as "designed to support" or "intended for" when appropriate.
- Show product packaging and details rather than implying unsupported effects.
- Verify claims against TikTok’s source policy before posting.
Do not say / show
- Don’t say a product diagnoses, treats, cures, mitigates, or prevents a disease unless it is an OTC drug and the claim matches the label.
- Don’t claim guaranteed, effortless, rapid, or permanent weight loss or muscle gain.
- Don’t use before-and-after images to imply dramatic body transformation.
- Don’t claim a product can cure anxiety, heart disease, PTSD, psoriasis, colds, or similar conditions.
- Don’t imply GLP-1, anabolic steroid, or prescription-drug equivalence.
- Don’t discourage users from seeking professional medical care.
- Don’t make FDA approval, endorsement, or certification claims unless legally permitted and verified.
Violation risks
- Content removal.
- Listing suppression.
- Account-level penalties.
- Feature or promotion restrictions after violations.
Who it affects
- Sellers
- Creators
- Invited sellers and creators
- Creators promoting OTC products in the US
- Creators and sellers posting videos, LIVE streams, listings, captions, hashtags, images, or packaging claims
Source notes
- This summary is based only on the provided TikTok source text; verify against the original TikTok page before acting.
- The source says sellers and creators are responsible for complying with Community Guidelines and all TikTok Shop Policies.
- The source says some products may require category qualification before sale, including certain dietary supplements, medical devices, and medical supplies.
- For OTC promotions in the US, the source says Geo-Toggle must be enabled before promoting in video content and LIVE streams.
Confidence: high · Model: gpt-5.4-mini · Prompt: creator-policy-summary-v1