AI-generated from the captured TikTok policy text. Verify against the TikTok source before acting.
TikTok Shop requires sellers of household appliances to follow this category policy plus the Restricted Products Policy. Some items need category qualification and supporting documents. Certain products also need specific labels or test/certification proof, and TikTok can remove listings if required documentation is missing, unverifiable, or inaccurate.
Key points
Household appliances are subject to the Restricted Products Policy.
Some sellers may need to submit documents through the Qualification Center.
Requirements vary by seller role.
Some appliances need an EnergyGuide label image.
Products with CO2 have separate requirements.
Household appliances that require EPA labeling must follow the linked pesticide-related requirements.
Electrical safety claims must be backed by approved testing or certification from recognized laboratories.
Listings can be removed if required certifications, test reports, or labels are missing, expired, unverifiable, altered, or fraudulent.
Compliance must continue while the product is listed.
Prior category approval does not guarantee continued listing.
Say / show
Check whether your product falls into this household appliances category.
Verify whether category qualification is required for your seller role.
Provide an image showing the EnergyGuide label when required.
Make sure any electrical safety or FCC claim is supported by recognized lab testing/certification.
Confirm required EnergyGuide, EPA, DOT, or CPSC-related documents are current and verifiable.
Review the linked Restricted Products Policy and related requirements before listing.
Verify against the TikTok source before acting.
Do not say / show
Do not claim electrical safety without approved testing or certification.
Do not list products with inaccurate, altered, or fraudulent labeling.
Do not assume prior approval means the listing can stay up if requirements later change or lapse.
Do not assume local legality is enough if TikTok Shop policy prohibits the product.
Do not treat the source as legal advice.
Violation risks
Product listing removal
Account Health Rating points deduction
Revocation of access to offer products for sale
Refunds to customers
Reporting to legal authorities where appropriate
Who it affects
Sellers of household appliances
Manufacturers
Importers
Repackers
Resellers
Source notes
The document says requirements vary depending on seller role.
The appliance list is not exhaustive.
Some products can fall into more than one category and must meet all applicable requirements.
The page says to see the Qualification Center and the guide to category qualification for review and rejection handling.
The source says to verify against the TikTok source before acting.
Confidence: high · Model: gpt-5.4-mini · Prompt: creator-policy-summary-v1
Readable Policy Copy
Captured policy content rendered without TikTok navigation, scripts, tracking markup, or page chrome. Source: article-html.
Key Points:
To sell Household Appliances, you may need to submit documentation through the Qualification Center.Requirements vary depending on your role as a seller.
This document outlines the requirements for selling Household Appliances on TikTok Shop. These requirements are in place to help ensure product quality, safety, and compliance for customers. Household appliances are also subject to our Restricted Products Policy. Sellers must comply with both this document and the Restricted Products Policy when listing household appliances.
Household Appliances
These requirements apply to the following household appliances. This list is not exhaustive:
General Electronic Appliances
Steam Oven
Grill
Electric Kettle
Vacuum
Electric Fan
Household Appliances that require the EnergyGuide label
Some products fall into more than one category below. For example, a refrigerator is both a general electronic appliance and an EnergyGuide-covered product. If a product appears in multiple categories, sellers must meet the requirements for all applicable categories.
Requirements To Sell Household Appliances
Sellers may be required to pass category qualification to sell Household Appliances. This process requires submitting documents proving you are qualified to sell these products. Detailed requirements are listed in the sections below. Open each section to view what is needed.
General Electronic Appliances
Certain household appliances require an EnergyGuide label.
Household appliances that require an EnergyGuide label include, but is not limited to:
Dryers, clothes washers and dishwashers
Televisions and ceiling fans
Central, room, or portable air conditioners
Refrigerators, freezers, furnaces, and heat pumps
Pool heaters and water heaters
All sellers must provide an image of the product or its packaging showing the EnergyGuide label. This must include:
The estimated yearly energy use of the product
The cost range for similar product models
The estimated yearly energy cost for the product, with the energy cost of your model shown at the appropriate point along the range
Any other model-specific information required for your particular product
Manufacturers, Importers, And Repackers
Sellers that are manufacturing, importing, or repacking general electronic appliances may be required to submit the following documents: Certificate of Compliance (COC)Manufacturers, importers or repackers may be required to submit a COC. It must meet the following requirements:
Issued within the last 2 years
Matches the product category you intend to sell
Clearly describes the tested product, including detailed specifications
Includes the name and address of the accredited testing laboratory
Lists the applicable U.S. product safety standard(s) tested
The product described in the report must match the product shown in the photos
Product or Packaging ImageManufacturers, importers or repackers may be required to submit product or packaging images showing valid Product Electrical Safety Marking and FCC Safety Marking (if the product has a Bluetooth or Wi-Fi function).
The safety marking may be a sticker or embossed directly on the product
The marking may appear on the packaging, either printed directly or applied as a sticker
Double-stickering is not allowed
Safety and certification markings must be original and unobscured. Do not apply a new sticker over an existing label, as this can hide required information or suggest the marking has been altered
The label must be securely affixed. It must lay flat, with no creases or peeling edges
Resellers
Sellers that are reselling general electronic appliances may be required to submit the following documents: Purchase InvoiceResellers may be required to submit a legible purchase invoice issued by the product’s manufacturer. The invoice must meet the following requirements:
Includes the supplier’s company name and address
Clearly describes the product being listed on TikTok Shop
Be issued within the last 365 days
Be written in a language supported by TikTok Shop
Product or Packaging ImageResellers may be required to submit product or packaging images showing valid Product Electrical Safety Marking and FCC Safety Marking (if the product has a Bluetooth or Wi-Fi function).
The safety marking may be a sticker or embossed directly on the product
The marking may appear on the packaging, either printed directly or applied as a sticker
Double-stickering is not allowed
The label must be securely affixed. It must lay flat, with no creases or peeling edges
Products with CO₂
This section outlines the requirements for selling household appliances that contain carbon dioxide (CO₂), including soda makers.
Manufacturers and Importers
Sellers that are manufacturing, importing, or repacking products with CO2 appliances may be required to submit the following documents: Certification from the U.S. Department of Transportation (DOT)Manufacturers and importers may be required to provide an unaltered and legible DOT certification. The certification must include the following information:
Supplier’s name and address
Issued by the DOT
Certification is valid at the time of submission (not past the expiration date)
Matches the product category you intend to sell
Clearly states that the product to be transported contains carbon dioxide
Written in English
Product Test Report or Certification by a Consumer Product Safety Commission (CPSC)-Accredited LaboratoryManufacturers and importers may be required to submit a product test report or certification issued by a CPSC-accepted laboratory. Refer to List of CPSC-Approved Laboratories. The submitted report must be legible, unaltered, and meet all of the following requirements:
Includes the supplier’s name and address
Issued by a recognized CPSC-accepted laboratory
Issued within the past 2 years
Matches the product category you intend to sell
Provides a clear description and details of the product to be transported
Written in English
Product or Packaging ImageManufacturers and importers may be required to submit product or packaging images showing valid Product Electrical Safety Marking and FCC Safety Marking (if the product has a Bluetooth or Wi-Fi function).
The safety marking may be a sticker or embossed directly on the product
The marking may appear on the packaging, either printed directly or applied as a sticker
Double-stickering is not allowed
The label must be securely affixed. It must lay flat, with no creases or peeling edges
Resellers
Sellers that are reselling products with CO2 appliances may be required to submit the following documents: Purchase InvoiceResellers may be required submit a legible purchase invoice issued by the product’s manufacturer. The invoice must meet the following requirements:
Includes the supplier’s company name and address
Clearly describes the product being listed on TikTok Shop
Be issued within the last 365 days
Be written in a language supported by TikTok Shop
Product or Packaging ImageManufacturers and importers may be required to submit product or packaging images showing valid Product Electrical Safety Marking and FCC Safety Marking (if the product has a Bluetooth or Wi-Fi function).
The safety marking may be a sticker or embossed directly on the product
The marking may appear on the packaging, either printed directly or applied as a sticker
Double-stickering is not allowed
The label must be securely affixed. It must lay flat, with no creases or peeling edges
Any other product making direct or indirect pest-control claims
Electrical Safety Claims
Claiming electrical safety without approved testing or certification violates these requirements. Tests and certifications must come from recognized electrical safety or FCC laboratories. Products are also in violation if they have inaccurate or fraudulent labeling. TikTok Shop may remove an appliance listing at its discretion, regardless of prior category approval, where TikTok Shop reasonably believes that the product claims or implies electrical safety or FCC certification not supported by testing from a recognized electrical safety or FCC laboratory; where required EnergyGuide, EPA, DOT, or CPSC-related certifications or test reports are missing, expired, or unverifiable; or where the product or its packaging bears inaccurate, altered, or fraudulent labeling.
Enforcement Actions and Appeals
Appliances listed on TikTok Shop must remain compliant with all applicable federal safety, labeling, and certification requirements, for as long as they are offered on the platform. Compliance is a continuing obligation, and prior category approval does not confer a right to continued listing if the product or its listing later falls out of compliance. TikTok Shop regularly reviews sellers' shops for compliance with platform policies. If any violations are identified, TikTok Shop may take enforcement action at its sole discretion. The final decision is at the platform's discretion, and actions may include, but are not limited to:
Deducting points from Account Health Rating (a platform metric that measures a seller's performance and policy compliance)
Removing product listings
Revoking access to offer products for sale
Issuing refunds to customers
TikTok Shop reserves the right to report sellers who violate applicable laws or regulations to the appropriate legal authorities where appropriate. Sellers should note that some products that are legally sold in their local area, state, or country may still be prohibited under TikTok Shop policies. For more information on enforcement actions, see Seller Enforcement Policy. For appeals, see Appeals section. This document is provided for informational purposes to help sellers understand TikTok Shop's requirements. It is not legal advice and does not create any additional legal obligation beyond applicable law. Sellers are solely responsible for complying with all applicable federal, state, and local laws and regulations, including any changes to those laws or regulations after publication of this policy, and should consult their own legal counsel with questions about their specific obligations.