AI-generated from the captured TikTok policy text. Verify against the TikTok source before acting.
This video explains how creators can find and request product samples in TikTok Shop, and how to track them in Creator Center Toolkit. It also notes that if a creator uses up the 5 monthly free sample application quota, there is a Refundable Sample Program.
Key points
Use Product Marketplace and the “Free Sample” filter to find samples.
A “Free Sample” label or “Get Sample” button means the product is eligible.
Some campaigns may offer samples for a specific product.
To apply: click “Get free sample,” then “Request from seller,” confirm shipping info, and agree to post content.
Seller approval can take up to 7 days.
If the 5 monthly free sample application quota is used up, the Refundable Sample Program is available.
Track samples through “Manage Samples” in Creator Center Toolkit.
Say / show
Search Product Marketplace with the “Free Sample” filter.
Look for the “Free Sample” label or “Get Sample” button before applying.
Complete the sample request flow and confirm shipping details.
Be prepared to agree to post content as part of the request.
Check sample status in Creator Center Toolkit under “Manage Samples.”
If you have used your 5 monthly free sample applications, look for the Refundable Sample Program.
Verify the current TikTok source before taking action.
Do not say / show
Don’t claim every product is sample-eligible.
Don’t promise seller approval in less than 7 days.
Don’t state sample rules beyond what the source text says.
Don’t treat the monthly sample quota details as universal beyond this source.
Violation risks
Misstating sample eligibility.
Misrepresenting approval timing.
Giving creators instructions not supported by the source.
Assuming refund or sample program details that are not in the video.
Who it affects
Creators looking for free samples.
Creators managing sample requests.
Creator-community operators helping creators find and track samples.
Source notes
Source text only mentions the Product Marketplace, Free Sample filter, sample-eligible labels/buttons, campaign samples, the request flow, a 7-day seller approval window, the 5 monthly free sample application quota, the Refundable Sample Program, and Manage Samples in Creator Center Toolkit.
Verify against the TikTok source before acting, since policy details can change or be presented more fully on the live page.
Confidence: high · Model: gpt-5.4-mini · Prompt: creator-policy-summary-v1
Readable Policy Copy
Captured policy content rendered without TikTok navigation, scripts, tracking markup, or page chrome. Source: article-html.
Topics Covered in the Video
How to find samples
Head to Product Marketplace, and use the "Free Sample" filter;
If you see a "Free Sample" label or "Get Sample" button, it means the product is eligible for a sample;
Campaigns might have samples for a specific product.
Steps to Apply for a Free Sample
Click "Get free sample"
Click "Request from seller"
Confirm shipping info
Agree to post content
Wait up to 7 days for the Seller to approve
If you have used up the 5 monthly free samples application quota, there's the Refundable Sample Program.