Pre-Owned Products Requirements

30 added lines, 161 removed lines detected at October 30th, 2026 at 12:37 AM UTC.

Detected: October 30th, 2026 at 12:37 AM UTC
Stored Alert Summary: 30 added lines, 161 removed lines
Previous Snapshot: Snapshot #431Captured September 1st, 2026 at 9:35 PM UTC
New Snapshot: Snapshot #565Captured October 30th, 2026 at 12:37 AM UTC
Removed Lines: 161
Added Lines: 30
TikTok Page Date: October 29th, 2026 at 10:17 PM UTC
Source Path: US Academy / Policy Center / Seller / Sell by Category

Full Readable Before / After

Captured article copies rendered without TikTok navigation, scripts, tracking markup, or page chrome.

Before

Captured September 1st, 2026 at 9:35 PM UTC. Source: article-html.

Key Points:
To sell pre-owned products, sellers may need to complete a qualification process. This can be done through the Qualification Center portal.
Pre-Owned Apparel, Fine Jewelry, and Luxury Watches are invite-only categories. It is available only to select qualified sellers.
All Pre-Owned Products must include proof of authentication. This can be through an approved third-party service or in-house authentication.
Product listings must clearly disclose condition, defects, and required attributes.

This document outlines the requirements for selling Pre-Owned Products on TikTok Shop to ensure product authenticity and quality. Pre-owned products are also subject to our Restricted Products Policy. Sellers must comply with both this document and the Restricted Products Policy when listing pre-owned products.

Pre-Owned Products

Pre-owned products are items that were previously owned, used, or secondhand. Any products with packaging that has been opened are also considered pre-owned.

Requirements for Pre-Owned Product Categories

Selling in certain Pre-Owned categories requires additional steps to ensure product authenticity and quality.

Pre-Owned Luxury Bags, Luggage, Accessories, and Footwear may require a category qualification process. This involves submitting documentation to confirm eligibility. See the How to Submit Your Documentation section below for details.
Pre-Owned Apparel, Fine Jewelry, and Luxury Watches are available to invited sellers only.

Permitted Pre-Owned Product Categories

Pre-Owned Luxury Bags, Luggage, and Accessories

Defined as authenticated luxury or designer handbags with a minimum list price of $200. Minimum condition grade must be Good.

Pre-Owned Luxury Footwear

Defined as authenticated footwear with a minimum list price of $50. Minimum condition grade must be Good.

Pre-Owned Luxury Apparel

Invite-only
Defined as authenticated luxury or designer apparel with a minimum list price of $50. Minimum condition grade must be Good.

Pre-Owned Fine Jewelry

Invite-only
Defined as authenticated luxury or designer apparel with a minimum list price of $200. Minimum condition grade must be Good.

Pre-Owned Luxury Watches

Invite-only
Defined as authenticated watches with a minimum list price of $1,000. Minimum condition grade must be Good.
Sellers are solely responsible for verifying the authenticity of each pre-owned luxury watch and must guarantee its authenticity to TikTok Shop and customers.
- All watch orders and/or listings must be supported by the following:
  - If the watch has original authentication papers/card from the manufacturer: the manufacturer's original papers/card and the purchase receipt; or
  - If the watch does not have original authentication papers/card: an appraisal or authentication report from a qualified third-party appraiser that meets the requirements below.
TikTok Shop may, in its sole discretion, require additional verification materials (e.g., inspection report, service records) for any order or listing.
Appraisal or authentication documents must include:
- Identification: brand/model name, reference/model number, serial number, and high-resolution photographs of the case back (showing the serial number), dial, movement, and bracelet/strap.
- Condition: case, dial, movement, and bracelet/strap details, including the number of bracelet links, and a clear indication of whether each component is original, aftermarket, or custom/modified.
- A written certification that the watch is genuine and is not a replica, counterfeit, or composite ("Frankenwatch")
  - The certification must include:
    - The inspection date; appraiser's printed name and signature; the appraiser's business name, address, contact information; and professional credentials or certifications.
TikTok Shop may request additional proof of authenticity and may cancel an order if the seller does not provide sufficient documentation within the specified timeframe. TikTok Shop’s review does not constitute independent authentication or valuation.
Sellers are responsible for all costs, expenses, or inventory losses that the seller incurs from any order cancellation as a result of the seller's actions under this policy. TikTok Shop shall not be liable for any such costs, expenses, or losses.
Sellers who fail to provide sufficient authentication documentation may be subject to enforcement, including but not limited to listing removal, seller-level restrictions, or removal from the pre-owned luxury watch category, at TikTok Shop's sole discretion.

Condition Guide (All Categories)

To ensure transparency, all pre-owned products must clearly indicate their condition. The following guide defines the condition levels used across all pre-owned categories:

Pristine:
- No signs of use
- Minimal imperfections from handling or storage
- May include original packaging and accessories
Excellent:
- Clean and very lightly worn
- Faint marks or surface wear visible only upon close inspection
Very Good:
- Light signs of previous use
- Minor wear, creases, or faint scratches that remain subtle
Good:
- Noticeable signs of prior use
- Visible wear or scratches that do not affect function or readability

Authentication Requirements

All pre-owned products must include a Certificate of Authenticity (COA).

Pre-Owned Luxury Bags, Luggage, and Accessories
- COA can be issued by:
  - An approved third-party service; or
  - The seller’s approved in-house authentication
Pre-Owned Luxury Apparel and Fine Jewelry
- COA must come from an approved third-party service
Pre-Owned Luxury Watches
- COA must come from the seller’s approved in-house authentication.
  - Third-party authentication is not accepted

Approved Third-Party Authentication Services and Agencies

The following product types are eligible for third-party authentication when verified by an approved service:

Pre-Owned Luxury Bags, Luggage, Accessories, Footwear, Apparel, and Fine Jewelry
- Entrupy
- Real Authentication
- LegitMark
- LegitApp
- CheckCheck
Pre-Owned Luxury Watches
- Third-party authentication is not accepted

Product Listing Requirements

Sellers must clearly disclose any product defects in product images, condition field, and product description. This includes, but is not limited to:

Product Titles

Bags must include:
- "Pre-owned"
- Brand name
- Fabrication
- Silhouette
Footwear must include:
- "Pre-owned"
- Brand name
- Style name
- Fabrication
- Type of footwear
Apparel must include
- "Pre-owned"
- Brand name
- Type of Apparel
Jewelry must include
- “Pre-owned”
- Brand name
- Type of Jewelry
Watches must include:
- “Pre-owned”
- Brand name
- Model
Examples:
- Pre-Owned Louis Vuitton Neverfull Tote
- Pre-Owned Nike Air Force 1 Low Retro Sneakers
- Pre-Owned Prada Brushed Leather Black Loafer
- Pre-Owned Rolex Watch

Mandatory Attributes

All new listings in pre-owned categories must contain required attributes, including but not limited to:

Bags, Luggage, and Accessories
- Brand
- Bag Silhouette
- Condition Type
- Condition Description
- Color
- Fabrication
- Product Dimensions
Footwear
- Brand
- Size
- Color
- Upper Material
- Outsole Material
- If Original Box is Included
- Condition Type
- Condition Description
Apparel
- Color
- Condition Type
- Condition Description
Fine Jewelry
- Size
- Material
- Condition Type
- Condition Description
Watches
- Band Width
- Condition
- Model
- Movement
- Watch Height
- Wrist Circumference

Additional Requirements for Certain Pre-Owned Categories

Pre-Owned Fine Jewelry

Sellers offering pre-owned fine jewelry must clearly disclose:

Any gemstone treatments, enhancements, or stone replacements
Gold purity and metal composition, where applicable
Any repairs, polishing, resizing, or alterations made to the item

Claims that are unsupported or otherwise inaccurate must be avoided. This includes, but is not limited to:

"Guaranteed authentic"
"Investment grade"
Any similar claims that are unverifiable or misleading

Pre-Owned Luxury Apparel

Sellers offering pre-owned luxury apparel must clearly disclose:

Any repairs, polishing, resizing, or alterations
Any re-stitching, dyeing, modifications, or missing components
Any condition issues that materially affect the item’s appearance or wearability

Claims that are unsupported or otherwise inaccurate must be avoided. This includes, but is not limited to:

"Guaranteed authentic"
"Investment grade"
Any similar claims that are unverifiable

Pre-Owned Luxury Watch

Sellers are solely responsible for verifying the authenticity of each pre-owned luxury watch and must guarantee its authenticity to TikTok Shop and customers.
- All watch orders and/or listings must be supported by the following:
  - If the watch has original authentication papers/card from the manufacturer: the manufacturer's original papers/card and the purchase receipt; or
  - If the watch does not have original authentication papers/card: an appraisal or authentication report from a qualified third-party appraiser that meets the requirements below.

Note: TikTok Shop may, in its sole discretion, require additional verification materials (e.g., inspection report, service records) for any order or listing.

Appraisal or authentication documents must include:
- Identification: brand/model name, reference/model number, serial number, and high-resolution photographs of the case back (showing the serial number), dial, movement, and bracelet/strap.
- Condition: case, dial, movement, and bracelet/strap details, including the number of bracelet links, and a clear indication of whether each component is original, aftermarket, or custom/modified.
- A written certification that the watch is genuine and is not a replica, counterfeit, or composite ("Frankenwatch")
  - The certification must include:
    - The inspection date; appraiser's printed name and signature; the appraiser's business name, address, contact information; and professional credentials or certifications.
TikTok Shop may request additional proof of authenticity and may cancel an order if the seller does not provide sufficient documentation within the specified timeframe. TikTok Shop’s review does not constitute independent authentication or valuation.
Sellers are responsible for all costs, expenses, or inventory losses that the seller incurs from any order cancellation as a result of the seller's actions under this policy. TikTok Shop shall not be liable for any such costs, expenses, or losses.
Sellers who fail to provide sufficient authentication documentation may be subject to enforcement, including but not limited to listing removal, seller-level restrictions, or removal from the pre-owned luxury watch category, at TikTok Shop's sole discretion.

Order and Fulfillment Requirements

Dispatch and Authentication

For pre-owned products that need post-sale authentication, the dispatch timeline starts after TikTok Shop approves the COA. See Fulfillment Policy for details.

Proof of Delivery, Signature Confirmation, and Insurance

Sellers are required to purchase signature confirmation or Signature on Delivery.
Sellers are required to purchase shipping insurance if their pre-owned products have a value of $250 or more.
Sellers must provide evidence if there is a payment dispute or if the customer does not receive the item. Evidence may include:
- Proof of Delivery
- Proof of Direct Delivery
- Proof of Shipping Insurance

Order Cancellation and Returns

Sellers must allow a one-hour cancellation window after a purchase.
Customers may request cancellation after this window. Sellers are not obligated to accept.
Returns and refunds are only eligible for items that are damaged or defective upon arrival.
For more information, see Customer Order Cancellation, Return, and Refund Policy.

Enforcement Actions and Appeals

We regularly review shops for compliance with this document and our Restricted Products Policy. If any violations are identified, TikTok Shop may take enforcement action at our sole discretion. This may include, but is not limited to:

Deducting points from your Account Health Rating
Removing product listings
Revoking your access to offer products for sale
Issuing refunds to customers

For more information on enforcement actions, refer to our Seller Enforcement Policy. To appeal an enforcement action, visit the Appeals section for guidance.

After

Captured October 30th, 2026 at 12:37 AM UTC. Source: article-html.

Key Points:
To sell pre-owned products, sellers may need to complete a qualification process. This can be done through the Qualification Center portal.
Pre-Owned Apparel, Fine Jewelry, and Luxury Watches are invite-only categories. Selling in these categories is available only to select qualified sellers.
All Pre-Owned Products must include proof of authentication. This can be through an approved third-party service or in-house authentication.
Product listings must clearly disclose condition, defects, and required attributes.

This document outlines the requirements for selling Pre-Owned Products on TikTok Shop to ensure product authenticity, quality, and accurate condition disclosure. Pre-owned products are also subject to our Restricted Products Policy. Sellers must comply with both this document and the Restricted Products Policy when listing pre-owned products.

Pre-Owned Products

Pre-owned products are items that were previously owned, used, or secondhand. Any products with packaging that has been opened are also considered pre-owned.

Requirements for Pre-Owned Product Categories

Selling in certain Pre-Owned categories requires additional steps to ensure product authenticity and quality.

Pre-Owned Luxury Bags, Luggage, Accessories, and Footwear may require a category qualification process. This involves submitting documentation to confirm eligibility.
Pre-Owned Apparel, Fine Jewelry, and Luxury Watches are available to invited sellers only.

Permitted Pre-Owned Product Categories

Pre-Owned Luxury Bags, Luggage, and Accessories

efined as authenticated luxury or designer handbags with a minimum list price, the price at which the item is offered for sale on TikTok Shop, of $200. Minimum condition grade must be Good.

Pre-Owned Luxury Footwear

Defined as authenticated footwear with a minimum list price of $50. Minimum condition grade must be Good.

Pre-Owned Luxury Apparel

Invite-only
Defined as authenticated luxury or designer apparel with a minimum list price of $50. Minimum condition grade must be Good.

Pre-Owned Fine Jewelry

Invite-only
Defined as authenticated luxury or designer fine jewelry with a minimum list price of $200. Minimum condition grade must be Good.

Pre-Owned Luxury Watches

Invite-only
Defined as authenticated watches with a minimum list price of $1,000. Minimum condition grade must be Good.

Condition Guide

Condition	Wear	Appearance	Structure & Parts	Function
New	Unused and unworn, with no signs of prior use.	No visible scratches, scuffs, stains, fading, discoloration, creasing, tarnishing, or other signs of wear.	No damage or deformation. All essential parts are present and intact.	Fully functional and usable as intended, where applicable.
Excellent	Like new, with little to no visible signs of wear.	May show only faint surface marks, fine scratches, light creasing, or other minimal imperfections that do not noticeably affect appearance.	No material damage or deformation. All essential parts are present and intact.	Fully functional and usable as intended, where applicable.
Very Good	Shows light but visible signs of normal use; overall condition remains well maintained.	May show light scratches, scuffs, wear, fading, creasing, tarnishing, or similar signs of use.	Minor wear is acceptable, but the item and all essential parts must remain complete and secure.	Fully functional and usable as intended, with no issues affecting normal use, where applicable
Good	Shows noticeable signs of normal use but remains in acceptable overall condition.	May show noticeable scratches, scuffs, wear, fading, stains, discoloration, tarnishing, or other cosmetic imperfections.	Noticeable wear or minor non-essential damage is acceptable, but there must be no major damage, significant deformation, or missing essential parts.	Must remain usable as intended. All essential functions must operate normally, where applicable.
Fair(Not Eligible for Sale on TTS)	Shows heavy or extensive signs of use and falls below the platform’s minimum acceptable condition.	May show severe wear, deep scratches, heavy staining, significant fading or discoloration, or other material cosmetic defects.	May have major damage, significant deformation, loose or broken parts, missing essential parts, or other issues affecting normal use.	Has issues that affect normal use or intended functionality, or otherwise falls below the Good standard.

If a seller is unsure between two condition grades, the lower grade must be used. Sellers must not overstate conditions or hide known defects. Material misgrading may result in enforcement action.

Authentication Requirements

All pre-owned products must include a Certificate of Authenticity (COA).

Pre-Owned Luxury Bags, Luggage, and Accessories & Footwear	COA can be issued by one of the following: An approved third-party service The seller’s approved in-house authentication program
Pre-Owned Luxury Apparel and Fine Jewelry	COA must come from an approved third-party service
Pre-Owned Luxury Watches	COA must come from the seller’s approved in-house authentication program. Third-party authentication is not accepted.

Certificates must be submitted within 24 hours after purchase. This excludes weekends and holidays.Orders may be canceled automatically if TikTok Shop cannot validate the COA. Sellers are responsible for all costs and inventory losses resulting from non-approved certifications.TikTok Shop's review of any Certificates of Authenticity is a compliance check only. TikTok Shop does not warrant, guarantee, or independently verify the authenticity, condition, or provenance of any pre-owned product. Sellers remain solely responsible for the accuracy of all authenticity, condition, and provenance representations.

Approved Third-Party Authentication Services and Agencies

Pre-Owned Luxury Bags, Luggage, Accessories, Footwear, Apparel, and Fine Jewelry are eligible for third-party authentication when verified by an approved service.

3P Authenticator	Certificate Scope
Entrupy	Physical item only, based on device-captured microscopic images (not simple photos — requires their proprietary scanning hardware/device).
Real Authentication	The determination is based on external markings, craftsmanship, and other visible characteristics, as assessed through the images and information provided
LegitMark	Authenticators examine tags, logos, materials, construction quality, shape, and other brand-specific markers
LegitApp	Digital-only, expert-led and AI-assisted assessments based solely on photos, videos, and metadata submitted
CheckCheck	Digital authentication opinions for sneakers, luxury handbags, and other listed categories, based on user-submitted images and information.

Luxury Watch Listing Requirements

Sellers offering pre-owned luxury watches must clearly disclose:

Brand, model, and reference number
Whether the original box, warranty card, manual, purchase receipt, extra links, and other papers or accessories are included
Service history, including the last known service date and whether the service was performed by an authorized or independent servicer, or a statement that no service history is available
Whether any dial, bezel, crystal, bracelet, clasp, movement component, or other material part is aftermarket, replacement, or non-factory
Whether the watch is assembled from mixed non-factory parts or otherwise constitutes a “franken” build

Claims that are unsupported or otherwise inaccurate must be avoided. This includes, but is not limited to:

"All original" when non-factory parts are present
"Full set" when material boxes, papers, or accessories are missing
"Guaranteed to appreciate" or similar value claims

Order and Fulfillment Requirements

Dispatch and Authentication

For pre-owned products that need post-sale authentication, the dispatch timeline starts after TikTok Shop approves the COA.

Proof of Delivery, Signature Confirmation, and Insurance

Sellers are required to purchase signature confirmation or Signature on Delivery.
Sellers are required to purchase shipping insurance if their pre-owned products have a value of $250 or more.
Sellers must provide evidence if there is a payment dispute or if the customer does not receive the item.

Order Cancellation and Returns

Sellers must allow a 1-hour cancellation window after a purchase.
Customers may request cancellation after this window. Sellers are not obligated to accept.
Returns and refunds are only eligible for items that are damaged or defective upon arrival.
For more information, see Customer Order Cancellation, Return, and Refund Policy.

Enforcement Actions and Appeals

TikTok Shop regularly reviews shops, listings, videos, livestreams, and seller activity for compliance with this document and the Restricted Products Policy. If any violations are identified, TikTok Shop may take enforcement action at its sole discretion. This may include, but is not limited to:

Deducting points from the seller's Account Health Rating
Removing product listings
Revoking the seller's access to offer products for sale
Issuing refunds to customers
Removing non-compliant content
Interrupting or restricting livestream activity
Suspending category access for repeated or serious violations

For more information on enforcement actions, refer to the Seller Enforcement Policy. To appeal an enforcement action, visit the Appeals section for guidance.
This policy is provided for informational purposes and is not legal advice. Sellers are responsible for complying with all applicable federal, state, and local laws, including the FTC Guides for the Jewelry, Precious Metals, and Pewter Industries, and should consult their legal counsel as needed.

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This is the complete line-level change set recomputed from the linked snapshots. It is not the shortened Discord alert excerpt.

Removed

Pre-Owned Apparel, Fine Jewelry, and Luxury Watches are invite-only categories. It is available only to select qualified sellers.
This document outlines the requirements for selling Pre-Owned Products on TikTok Shop to ensure product authenticity and quality. Pre-owned products are also subject to our Restricted Products Policy. Sellers must comply with both this document and the Restricted Products Policy when listing pre-owned products.
Pre-Owned Luxury Bags, Luggage, Accessories, and Footwear may require a category qualification process. This involves submitting documentation to confirm eligibility. See the How to Submit Your Documentation section below for details.
Pre-Owned Luxury Bags, Luggage, and Accessories
Defined as authenticated luxury or designer handbags with a minimum list price of $200. Minimum condition grade must be Good.
Pre-Owned Luxury Apparel
Pre-Owned Fine Jewelry
Defined as authenticated luxury or designer apparel with a minimum list price of $200. Minimum condition grade must be Good.
Pre-Owned Luxury Watches
Pre-Owned Luxury Watches
Sellers are solely responsible for verifying the authenticity of each pre-owned luxury watch and must guarantee its authenticity to TikTok Shop and customers.
Sellers are solely responsible for verifying the authenticity of each pre-owned luxury watch and must guarantee its authenticity to TikTok Shop and customers.
All watch orders and/or listings must be supported by the following:
All watch orders and/or listings must be supported by the following:
If the watch has original authentication papers/card from the manufacturer: the manufacturer's original papers/card and the purchase receipt; or
If the watch has original authentication papers/card from the manufacturer: the manufacturer's original papers/card and the purchase receipt; or
If the watch does not have original authentication papers/card: an appraisal or authentication report from a qualified third-party appraiser that meets the requirements below.
If the watch does not have original authentication papers/card: an appraisal or authentication report from a qualified third-party appraiser that meets the requirements below.
TikTok Shop may, in its sole discretion, require additional verification materials (e.g., inspection report, service records) for any order or listing.
Appraisal or authentication documents must include:
Appraisal or authentication documents must include:
Identification: brand/model name, reference/model number, serial number, and high-resolution photographs of the case back (showing the serial number), dial, movement, and bracelet/strap.
Identification: brand/model name, reference/model number, serial number, and high-resolution photographs of the case back (showing the serial number), dial, movement, and bracelet/strap.
Condition: case, dial, movement, and bracelet/strap details, including the number of bracelet links, and a clear indication of whether each component is original, aftermarket, or custom/modified.
Condition: case, dial, movement, and bracelet/strap details, including the number of bracelet links, and a clear indication of whether each component is original, aftermarket, or custom/modified.
A written certification that the watch is genuine and is not a replica, counterfeit, or composite ("Frankenwatch")
A written certification that the watch is genuine and is not a replica, counterfeit, or composite ("Frankenwatch")
The certification must include:
The certification must include:
The inspection date; appraiser's printed name and signature; the appraiser's business name, address, contact information; and professional credentials or certifications.
The inspection date; appraiser's printed name and signature; the appraiser's business name, address, contact information; and professional credentials or certifications.
TikTok Shop may request additional proof of authenticity and may cancel an order if the seller does not provide sufficient documentation within the specified timeframe. TikTok Shop’s review does not constitute independent authentication or valuation.
TikTok Shop may request additional proof of authenticity and may cancel an order if the seller does not provide sufficient documentation within the specified timeframe. TikTok Shop’s review does not constitute independent authentication or valuation.
Sellers are responsible for all costs, expenses, or inventory losses that the seller incurs from any order cancellation as a result of the seller's actions under this policy. TikTok Shop shall not be liable for any such costs, expenses, or losses.
Sellers are responsible for all costs, expenses, or inventory losses that the seller incurs from any order cancellation as a result of the seller's actions under this policy. TikTok Shop shall not be liable for any such costs, expenses, or losses.
Sellers who fail to provide sufficient authentication documentation may be subject to enforcement, including but not limited to listing removal, seller-level restrictions, or removal from the pre-owned luxury watch category, at TikTok Shop's sole discretion.
Sellers who fail to provide sufficient authentication documentation may be subject to enforcement, including but not limited to listing removal, seller-level restrictions, or removal from the pre-owned luxury watch category, at TikTok Shop's sole discretion.
Condition Guide (All Categories)
To ensure transparency, all pre-owned products must clearly indicate their condition. The following guide defines the condition levels used across all pre-owned categories:
Pristine:
No signs of use
Minimal imperfections from handling or storage
May include original packaging and accessories
Excellent:
Clean and very lightly worn
Faint marks or surface wear visible only upon close inspection
Very Good:
Light signs of previous use
Minor wear, creases, or faint scratches that remain subtle
Good:
Noticeable signs of prior use
Visible wear or scratches that do not affect function or readability
COA can be issued by:
An approved third-party service; or
The seller’s approved in-house authentication
Pre-Owned Luxury Apparel and Fine Jewelry
COA must come from an approved third-party service
COA must come from the seller’s approved in-house authentication.
Third-party authentication is not accepted
Third-party authentication is not accepted
The following product types are eligible for third-party authentication when verified by an approved service:
Pre-Owned Luxury Bags, Luggage, Accessories, Footwear, Apparel, and Fine Jewelry
Entrupy
Real Authentication
LegitMark
LegitApp
CheckCheck
Product Listing Requirements
Sellers must clearly disclose any product defects in product images, condition field, and product description. This includes, but is not limited to:
Product Titles
Bags must include:
"Pre-owned"
"Pre-owned"
"Pre-owned"
Brand name
Brand name
Brand name
Brand name
Brand name
Fabrication
Fabrication
Fabrication
Silhouette
Footwear must include:
Style name
Type of footwear
Apparel must include
Type of Apparel
Jewelry must include
“Pre-owned”
“Pre-owned”
Type of Jewelry
Watches must include:
Model
Model
Examples:
Pre-Owned Louis Vuitton Neverfull Tote
Pre-Owned Nike Air Force 1 Low Retro Sneakers
Pre-Owned Prada Brushed Leather Black Loafer
Pre-Owned Rolex Watch
Mandatory Attributes
All new listings in pre-owned categories must contain required attributes, including but not limited to:
Bags, Luggage, and Accessories
Brand
Brand
Bag Silhouette
Condition Type
Condition Type
Condition Type
Condition Type
Condition Description
Condition Description
Condition Description
Condition Description
Color
Color
Color
Product Dimensions
Footwear
Size
Size
Upper Material
Outsole Material
If Original Box is Included
Apparel
Fine Jewelry
Material
Watches
Band Width
Condition
Movement
Watch Height
Wrist Circumference
Additional Requirements for Certain Pre-Owned Categories
Sellers offering pre-owned fine jewelry must clearly disclose:
Any gemstone treatments, enhancements, or stone replacements
Gold purity and metal composition, where applicable
Any repairs, polishing, resizing, or alterations made to the item
Claims that are unsupported or otherwise inaccurate must be avoided. This includes, but is not limited to:
"Guaranteed authentic"
"Guaranteed authentic"
"Investment grade"
"Investment grade"
Any similar claims that are unverifiable or misleading
Sellers offering pre-owned luxury apparel must clearly disclose:
Any repairs, polishing, resizing, or alterations
Any re-stitching, dyeing, modifications, or missing components
Any condition issues that materially affect the item’s appearance or wearability
Any similar claims that are unverifiable
Pre-Owned Luxury Watch
Note:TikTok Shop may, in its sole discretion, require additional verification materials (e.g., inspection report, service records) for any order or listing.
For pre-owned products that need post-sale authentication, the dispatch timeline starts after TikTok Shop approves the COA. See Fulfillment Policy for details.
Sellers must provide evidence if there is a payment dispute or if the customer does not receive the item. Evidence may include:
Proof of Delivery
Proof of Direct Delivery
Proof of Shipping Insurance
Sellers must allow a one-hour cancellation window after a purchase.
We regularly review shops for compliance with this document and our Restricted Products Policy. If any violations are identified, TikTok Shop may take enforcement action at our sole discretion. This may include, but is not limited to:
Deducting points from your Account Health Rating
Revoking your access to offer products for sale
For more information on enforcement actions, refer to our Seller Enforcement Policy. To appeal an enforcement action, visit theAppealssection for guidance.

Added

Pre-Owned Apparel, Fine Jewelry, and Luxury Watches are invite-only categories. Selling in these categories is available only to select qualified sellers.
This document outlines the requirements for selling Pre-Owned Products on TikTok Shop to ensure product authenticity, quality, and accurate condition disclosure. Pre-owned products are also subject to our Restricted Products Policy. Sellers must comply with both this document and the Restricted Products Policy when listing pre-owned products.
Pre-Owned Luxury Bags, Luggage, Accessories, and Footwear may require a category qualification process. This involves submitting documentation to confirm eligibility.
efined as authenticated luxury or designer handbags with a minimum list price, the price at which the item is offered for sale on TikTok Shop, of $200. Minimum condition grade must be Good.
Defined as authenticated luxury or designer fine jewelry with a minimum list price of $200. Minimum condition grade must be Good.
Condition Guide
If a seller is unsure between two condition grades, the lower grade must be used. Sellers must not overstate conditions or hide known defects. Material misgrading may result in enforcement action.
TikTok Shop's review of any Certificates of Authenticity is a compliance check only. TikTok Shop does not warrant, guarantee, or independently verify the authenticity, condition, or provenance of any pre-owned product. Sellers remain solely responsible for the accuracy of all authenticity, condition, and provenance representations.
Pre-Owned Luxury Bags, Luggage, Accessories, Footwear, Apparel, and Fine Jewelry are eligible for third-party authentication when verified by an approved service.
Luxury Watch Listing Requirements
Sellers offering pre-owned luxury watches must clearly disclose:
Brand, model, and reference number
Whether the original box, warranty card, manual, purchase receipt, extra links, and other papers or accessories are included
Service history, including the last known service date and whether the service was performed by an authorized or independent servicer, or a statement that no service history is available
Whether any dial, bezel, crystal, bracelet, clasp, movement component, or other material part is aftermarket, replacement, or non-factory
Whether the watch is assembled from mixed non-factory parts or otherwise constitutes a “franken” build
"All original" when non-factory parts are present
"Full set" when material boxes, papers, or accessories are missing
"Guaranteed to appreciate" or similar value claims
For pre-owned products that need post-sale authentication, the dispatch timeline starts after TikTok Shop approves the COA.
Sellers must provide evidence if there is a payment dispute or if the customer does not receive the item.
Sellers must allow a 1-hour cancellation window after a purchase.
TikTok Shop regularly reviews shops, listings, videos, livestreams, and seller activity for compliance with this document and the Restricted Products Policy. If any violations are identified, TikTok Shop may take enforcement action at its sole discretion. This may include, but is not limited to:
Deducting points from the seller's Account Health Rating
Revoking the seller's access to offer products for sale
Removing non-compliant content
Interrupting or restricting livestream activity
Suspending category access for repeated or serious violations
For more information on enforcement actions, refer to the Seller Enforcement Policy. To appeal an enforcement action, visit the Appeals section for guidance.
This policy is provided for informational purposes and is not legal advice. Sellers are responsible for complying with all applicable federal, state, and local laws, including the FTC Guides for the Jewelry, Precious Metals, and Pewter Industries, and should consult their legal counsel as needed.